Terence Tee

Experience

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  Suit Select Co. Konaka

  Oct 2013 - Jun 2016

  Customer Service Executive

  This role was a high customer engagement role. Skillsets were focused around being able to recommend and promote the brand’s products, as well as elaborate about the vision behind this brand. I helped my customers achieve a right selection as there are a wide variety of selections. The key was to match the clothing according to their likes and for the appropriate occasion. I focused on being a problem solver and dealing with complaints by making my customers feel better.

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  Raphael Gabriel

  Jun 2016 - Dec 2016

  Customer Service Executive

  - To do measurements for customers for their tailoring suits/shirts.- Order fabrics that are needed to use for making the suit upon customer's order.- Customer service

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  Benjamin Barker

  Nov 2016 - Aug 2018

  Retail Executive

  This role included multiple responsibilities such as supplier management, logistical duties to ensure goods arrived and got delivered on time. At the same time, I interacted with many customers on a day-to-day basis - ensuring the level of service rendered was above expectation & excellent.

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  Rock Gifts and Book Store

  Apr 2017 - Jul 2017

  Merchandising Assistant

  Took on several roles such as visual merchandising & display. This role was focused on administration, organization & managing stock. Developed a deep understanding of my company’s products & how customers were buying / not buying.

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  SIGNALGRYD Pte Ltd

  Dec 2018 - Dec 2019

  Executive

  In this role, being a coordinator, I have several responsibilities such as administrative, operations, sales and customer service. My tasks include managing incoming and outgoing emails, customer orders, shippments of new stocks and communicating with suppliers. I have also supervised interns and freelancers. Plus, as well as undertake ad-hoc jobs.

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  Duke-NUS Medical School

  Dec 2019 - now

  Managing Academic Medicine (AM) grants, and providing support for AM initiatives in research education and innovation.I am involved in Administration Support for Procurement, leadership appointment, event planning, webinars/meetings for all 15 Academic Medicine Programmes' Leaders, Clinicians, Researchers, Educators and Administrators. They are mainly from SingHealth. Rest of them are visitors from Duke Durham, and Duke-NUS.Additionally, by progressively support, engage and enhance our partnership with our stakeholders. To equip and connect the stakeholders during the journey in advancing Academic Medicine.Lastly, I am involved in design for visual communications, advertising, and publicity. Such as event posters, carousel banner, zoom background, footer and support SingHealth Duke-NUS website. Platforms used are, SharePoint, Basic HTML/CSS, SAP, Adobe Photoshop and Illustrator. As well as undertake ad-hoc jobs.I was promoted to Grade 3 in CY2022 as I received A for my performance on consecutive years Show less

  • Management Assistant Officer (Grade 3)

    Jan 2022 - now

  • Management Assistant Officer (Grade 4)

    Dec 2019 - Dec 2021