Zohaib Jameel

Experience

• 

  FLIGHTCATCHERS.COM LTD

  Sept 2012 - Jan 2015

  Travel Counselor

  - Supervise and direct the online activities of the customers.- Provide excellent customer services even in busy and under pressure situations.- Implements business allocation policies and investigates and reports deviations.- Monitored customer activity to identify trends and patterns, and to ensure that customer satisfaction levels were maintained.- Worked with management to develop and implement corrective actions to address any deviations.

• 

  Gerry's Group

  Feb 2015 - Feb 2018

  Executive Officer

  - Provide services of travel arrangements to corporate clients like Unilever Pakistan Limited, Engro Corporation and Standard Chartered Bank. - Negotiated executive travel services with varied providers to reduce overall travel costs by 15%, increased travel efficiency while maintaining high satisfaction levels among corporate clients.- Managed events and logistics for corporate clients, including coordinating transportation, accommodations, and catering.- Budgeted for travel and event expenses, ensuring that costs were within budget and that all expenses were properly documented.- Coordinated and managed corporate travel activities, planned itineraries and secured travel bookings, ensured compliance with financial regulations and company policies.- Demonstrated a high level of accuracy and attention to detail. Show less

• 

  Aga Khan University

  Mar 2018 - now

  - Developed and maintained comprehensive grant preparation checklist, ensuring adherence to all procedural formalities and regulatory compliance requirements of granting agencies.- Facilitated researchers within the department in the development of research proposals, offering non-technical assistance in finalizing content and procedural formalities.- Managed correspondence with granting agencies, ensuring all communications were in line with regulatory standards and compliance requirements.- Prepared detailed financial reports and forecasts for grant-related expenditures, overseeing budget realignment, cost adjustments, and no-cost extensions as necessary.- Supervised department research fund, including sub-recipient monitoring of grants and ensuring compliance with university policies and granting agency regulations.- Monitored grant variance reports (GVR) and ensured timely submission of financial reports to meet granting agency deadlines.- Prepared and submitted documents for compliance and audits according to university and granting agency policies.- Provided guidance and support to research teams on grant-related matters, offering expertise and assistance throughout the grant lifecycle.- Assisted in post-award grant management, monitoring project milestones and deliverables to ensure successful project outcomes. Show less - Responsible for ensuring that all travel arrangements were in compliance with company policies and procedures. I developed and implemented new strategies to reduce travel costs and improve efficiency, while also considering the risks involved in travel, such as security, safety, and compliance with government regulations.- Prepared detailed reports on travel costs, including cost distribution, financial information, and control measures. I also monitored controls to ensure that they were effective and that travel costs were being managed appropriately.- I calculated accruals for future travel expenses and provided business updates and accompanying letters for embassy/consulate purposes, ensuring that all correspondence was compliant with relevant regulations.- I gained a deep understanding of risk analysis, business processes, and compliance procedures by participating in various training programs and projects across different departments. I developed my skills in identifying and mitigating risks, streamlining business processes, and ensuring compliance with regulations. Show less

  • Specialist

    Jan 2024 - now

  • Associate

    Mar 2018 - Dec 2023