Mahmoud Ezzat

Experience

• 

  RTC Consultant and contracting Company

  Apr 2007 - Mar 2008

  AutoCAD Designer
• 

  Al Mulla Group, Kuwait

  Apr 2008 - Sept 2010

  System Administrator
• 

  Royal Insurance Egypt

  Oct 2011 - now

  Head Of Information Technology

  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults• Providing support, including procedural documentation and relevant reports.• Supervising & supporting the IT team• Installing and configuring computer hardware operating systems and applications.• Monitoring and maintaining computer systems and networks• Prioritizing and managing many open cases at one time.• Testing and evaluating new technology.• Running regular checks on network and data security• Identifying and acting on opportunities to improve and update software and systems.• Developing and implementing IT policy and best practice guides for the organization• Conducting regular system audits• Running and sharing regular operation system reports with senior staff• Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations, and outages• Working closely with other department Managers to assess the growth needs and maintenance of the company’s network. Show less