Saahil Sofat

Experience

• 

  Unisys India

  Nov 2012 - Nov 2013

  System Analyst

  • Infrastructure Event Monitoring & Management using various monitoring tools & consoles.• Provided L1 Support functions for multiple technologies like Windows and Network.• Updated Standard Operating Procedures (SOP)/ Knowledge base at regular intervals.• Coordinated with vendors (service providers) as per documented process and escalations to Resolver Groups as per defined escalation procedures.• Supported in maintaining servers, network environments and host infrastructures. This included responding to service outages and other problems, and being a Tier 1 escalation point for well-defined incidents and basic problems working under general supervision. Show less

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  Unisys Global Services India

  Nov 2013 - Jun 2015

  Business Analyst

  • Responsible for implementation and effectiveness of service delivery including SLA and Obligation Management with complete focus on ITIL principles • Performed Report Extractions from Dargal, Service Console, and Business Object along with advanced Excel functions to generate spreadsheets (pivot tables), help the Account Management Teams understand data to improve customer focus, efficiency, accuracy and service delivery.• Identify recurring problems and implement corrective actions. • Streamlined the backlog SLA analysis for a client which helped in retaining the customer. Also performed productivity analysis for contractors across EMEA to help in cost analysis. Show less

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  Illinois Institute of Technology

  May 2016 - May 2017

  Student Office Assistant - International Center
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  Korn Ferry

  Jun 2017 - Mar 2021

  Associate Consultant - Sales Force Effectiveness & Compensation- Analyze client compensation/revenue data to help drive an effective sales division- Understand industry compensation survey's and assist client's to develop data driven & results oriented incentive plan design- Work on end to end plan design (measures, components) with focus on driving the desired sales behaviors- Assess and design incentive plans to help drive effective sales divisions for clients across retail, consumer products, technology, industrial sectors and assist in effectively communicating the recommendations/new plans to leadership-Assist in maintaining/acquiring sales compensation data from the market and utilize the same to drive best market practices Show less

  • Consultant

    Mar 2019 - Mar 2021

  • Associate Consultant

    Jun 2017 - Mar 2019
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  Microsoft

  Mar 2021 - now

  Cloud Infra Operations Program Manager (Worldwide Incentive Compensation - Quota Delivery) with a focus on delivering quotas to the 30K+ sellers across areas, segments for MSFT. Orchestrate the quota delivery process ensuring sellers receive right quota for a strong start to the fiscal year along with in-year governance, readiness, change management.

  • Senior Finance Manager

    Jun 2023 - now

  • Business Program Manager

    Mar 2021 - Jun 2023