Cynthia Serviss

Experience

• 

  Beech Grove Healthcare

  Nov 1996 - Apr 1997

  Registered Nurse

  Provided nursing care to patients in skilled nursing facility.

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  Heartland Home Healthcare

  Jan 1997 - Aug 1998

  Supervisor - Health Care Division

  Recruited and led highly skilled team of Registered Nurses, Physical Therapists, Occupational Therapists, Speech Therapists and Support staff. Collaborative team approach in partnership with patients’ primary care physicians to ensure holistic care provided to patients in their home.

• 

  Community Health Network

  Aug 1998 - Apr 2008

  Care Manager - Registered Nurse: Cardiac ICU/PCU

  Registered Nurse/Charge Nurse in Cardiac ICU/PCU

• 

  Eli Lilly and Company

  Dec 2002 - now

  Recruit, develop and lead a diverse field-based team of talented consultants across the United States to ensure consistent high-quality interactions with investigators, clinical trial site staff, internal partners and vendors to drive timely, robust performance in trial planning and execution. Provide direction and guidance on objectives and prioritization to ensure delivery of portfolio milestones in accordance with the scientific objectives within the expected timelines and budget. Drive country level feasibility, regional allocation and strategy, resource planning, investigator site qualification and selection, enrollment delivery, issue escalation for resolution, patient retention, quality of data via oversight of monitoring vendor activities, database lock delivery, study close-out and delivery of final study report. Scientific knowledge of treatment pathways and current standard of care for metabolic disease states being investigated (e.g. diabetes, obesity, cardiovascular disease, NAFLD/NASH, chronic kidney disease). Show less Develop and maintain investigator site relationships as a primary interface between Lilly, investigator sites and third party organizations for Phase 2-4 clinical trials across multiple therapeutic areas including diabetes, obesity, NASH, heart failure, and cardiovascular disease in California and Hawaii. Provide operational support to internal and external customers as a consultant to ensure success of clinical trial planning and implementation. Responsible for feasibility, site selection, oversight of third party organizations and removing operational barriers to deliver clinical trials on time with quality. Show less

  • Senior Director, Investigator Engagement

    Mar 2023 - now

  • Associate Director, Site Engagement

    Dec 2020 - Mar 2023

  • Clinical Development Consultant - Metabolic

    Apr 2018 - Dec 2020

  • Manager Clinical Operations

    Apr 2016 - Apr 2018

  • Clinical Operations Portfolio Manager

    Aug 2014 - Apr 2016

  • Consultant - Clinical Trial Project Manager (Special Assignment)

    Feb 2014 - Aug 2014

  • Clinical Development Liaison - Endocrine, Women's Health, Osteoarthritis, Urology

    Dec 2011 - Feb 2014

  • Clinical Trial Project Manager

    Apr 2008 - Dec 2011

  • Study Coordinator/Protocol Lead Nurse

    Dec 2002 - Apr 2008