Vijay Kumar K V S

Experience

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  Saven Technologies Ltd

  Jun 2001 - Jul 2002

  Software Engineer
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  Qusol Sdn Bhd

  Jun 2003 - Dec 2004

  IT consultant

  Worked with The Media Shoppe (TMS) as IT Consultant from Qusol Job Responsibilities : Involve in requirement study with business users and database design.Mentored newly appointed developers about tmsFramework and maintain the Software Development culture between developers using various methodologies.Lead the project/product team to reach there respective deadlines.

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  The Media Shoppe Berhad

  Jan 2005 - Oct 2007

  Sr. Software Engineer

  Joined TMS as IT Consultant from Qusol and became Regular Employee of TMS from Jan 2005.Job Responsibilities : Developing J2EE based projects by using tmsFramework.Involve in R & D of various new technologies.Involve in requirement study with business users and database design.Mentored newly appointed developers about tmsFramework and maintain the Software Development culture between developers using various methodologies.Lead the project/product team to reach there respective deadlines. Show less

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  HCL Technologies

  Oct 2007 - now

  Technical Manager

   Cross Production Support Manager (Cluster Application Support) for 4 applications. Successfully executed newly introduced Cross Production Support Process with 12 support analysts from various locations India, Singapore and Germany.  Successfully delivered effective support to all Cross products Business team in Germany, France. Communicate the accurate progress and results to the management on weekly basis Asses the Risk for each Change Proposed by Business and Business Solutions. To ensure the Production Stability, participate in Project Lifecycle to assess the risk for the solutions proposed by various departments. Manage Team daily and weekend activities to provide the customer with 100% support availability with Monthly ROTA. Ensure team following Production Management Principals to meet the SLA and mentoring the team with priorities. Participate in Problem Management process to remediate defects to maintain the stability to meet the both technical and functional specifications Tracking the Development and Testing timelines to meet the project deadlines and objectives. Determine the metrics to judge the quality measures and performance levels. Coordinate the activities of pre and post deployment release of the applications. Ensure all the team members adequate good knowledge levels of the applications by conducting periodic Knowledge Sharing sessions. Show less