Michael T.

Experience

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  Richmond University Medical Center

  Nov 2008 - Sept 2009

  Foodservice Employee

  • Advanced meal preparation following sanitation, food safety, and quality assurance guidelines. • Assembled patient trays according to specialized diets.

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  The Culinary Institute of America

  Jan 2012 - Oct 2012

  Prep Cook

  • Advanced high-volume meal preparation for high-end bakery-cafe. • Uphold sanitation and food safety regulations while completing various production tasks.

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  Morrison Living

  Feb 2013 - Apr 2014

  Sous Chef/Supervisor

  • Created, adapted, and enforced corporate and state regulatory policies of and relating to sanitation, food and general safety, workplace conduct, cost control, etc. • Prepared meals according to specialized diets.• Managed up to six employees.

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  Le Pain Quotidien

  Mar 2014 - Dec 2014

  Manager

  • Managed day-to-day operations in a high-volume, upscale belgian-style café• Scheduled and managed staffing based on labor forecasts and budgeting• Coordinated with Internal (Human Resources, Faclilites, Administrative) and External Departments (Vendors, Service Providers)• Organized and executed catering orders for corporate (conferences, meetings) and personal (birthdays, showers, etc.) events.• Utilized and employed corporate agendas for effective marketing and branding

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  Momofuku

  Nov 2014 - Dec 2015

  Special Orders and Weddings Fulfillment Manager

  • Oversaw special order processing (i.e. production, finishing, packaging, distribution)• Created and developed departmental goals from inception to completion• Upheld product consistency and quality• Inter-departmental relations• Sales research and recording• Cost/Inventory Control• People-Managment (i.e. interviewing, training, coaching, disciplining)• Departmental Point Person June 2015-September 2015

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  Saxelby Cheesemongers

  Jan 2016 - Jun 2021

  Director of Operations, Wholesale

  • Developing team structure, including roles & responsibilities. Identifying development opportunities to help drive team dynamics and structure• Working to maximize cross-functional relationships within Saxelby to support the current and future business requirements. Identify business opportunities with system process enhancement (i.e., processing e-commerce orders, sourcing/purchasing supplies, etc.)• Streamlining business processes (challenge status quo)• Managing effective communication with external/internal partners• Inception of Food Safety/HACCP programs. Creating and enforcing Food Safety/HACCP plan bringing the company into FSMA compliance, candidate for PCQI certification• Purchasing and procurement, analyzing sales and distribution of product, control inventories (product/supplies), serve as a point of contact for vendors• Sales & marketing, monitoring sales and order frequency generating sales orders, direct marketing initiatives for product pushes, e-commerce, general business communications• Logistics: Local delivery, freight shipments, wholesale shipping, and retail mailorder shipments• People Management (full-spectrum)• Opening and building out complete operating infrastructure in a new business location (i.e equipment implementation, revising and adapting business processes, etc.) Show less

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  DoorDash

  Oct 2021 - now

  Site Manager

  • Overseeing the 21/7 operation of an app-based order fulfillment center offering grocery/convenience product• People Management - full-spectrum management of non-exempt employees including hiring, training, coaching, performance review, disciplinary action, termination• Driving Sales Growth - identifying local partnership leads, identifying and connecting local brands with supply chain, building menu assortment, expanding delivery reach, marketing strategy ideation• Purchasing, Supply, and Vendor Management• Data Analytics - identifying opportunities and maintaining performance (performance metrics review & reporting, labor cost analysis, sales analysis, inventory control, assortment management)• Order Quality Management - weekly quality metrics review identifying root causes and creation of effective action plans, inception and execution of customer retention program• Collaboration with cross-functional partners (supply chain, facilities, safety & security) to refine processes and supply a valuable local operations perspective• Weekly P&L review and actioning - drive subtotal by executing and maintaining a value collection, identify areas of opportunity in operating costs, drive market penetration after inception of a targeted notification• Extracurricular responsibilities impacting the greater organization - coordinating weekly regional store manager meetings, SOP creation, process improvement inception and execution (supply purchasing standardization, ideation for product improvements, adoption of proven and accepted business practices) Show less