Grace Asuncion

Experience

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  Nikkei Traditions of San Jose Japantown INC

  Apr 2007 - Oct 2010

  Key Holder/Lead Sales Associate

  - Create visual displays, design store signage and promotions- Manage and update store website- Train and coach new employees- Provide customer service and promote sales within store

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  H&M

  Oct 2010 - Jun 2015

  - Maintains commercial aspect of the business- Supports in recruiting, training, and development of staff- Responsible for sales, visuals, and marketing in juniors, kids, and accessories departments- Supports Department/Store managers to maximize sales & reduce loss - Produce tracker for sales budget and plan goals for sales efficiency- Actively works on the sales floor- Demonstrates & drives customer service- Ensure department standards are maintained - Manage sales floor and rotate staffs functions (MOD)- Support as one of the key holders of the store Show less - Responsible for sales, visuals, and marketing in juniors, kids, and accessories departments- Supports Department/Store managers to maximize sales & reduce loss - Produce tracker for sales budget and plan goals for sales efficiency- Actively works on the sales floor- Demonstrates & drives customer service- Ensure department standards are maintained - Manage sales floor and rotate staffs functions (MOD)- Responsible for staff development- Support as one of the key holders of the store Show less - Merchandise within all departments (Ladies/Mens/Kids/Juniors/Lingerie) - Refresh and style mannequins according to company department pages - Aid to visual merchandiser- Inform staff about campaigns and sale activities- Welcome and assist in the training of new colleagues- Handle garments that arrive daily: unload trucks, open and unpack the merchandise- Stock and replenish merchandise on the selling floor- Keep the sales and service areas tidy and well-maintained- Provide customer service on the selling floor, in the fitting room, and at the cash registers Show less

  • Department Manager

    Sept 2013 - Jun 2015

  • Department Supervisor

    Oct 2012 - Aug 2013

  • Sales Advisor/ Merchandiser

    Oct 2010 - Oct 2012
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  Insidesource

  Jun 2015 - now

  - Time sheet supervision- Maintains departments work load assignment- Coaching- Recruiting - Assist in AC onbording and new hire training- Process development- Create client proposals- Generate purchase orders - Work with vendors and internal project teams to reconcile acknowledgement discrepancies and manage timely ship dates based on project requirements- Create and publish customer status reports- Coordinate delivery/install dates with vendors, Operations, clients and Project Managers - Assist with project management tasks- Support as the hub for communications with vendors, clients, and staff Show less - Assisted with process development- department training- Recruiting- Resource to lead internal department - Create client proposals- Generate purchase orders - Work with vendors and internal project teams to reconcile acknowledgement discrepancies and manage timely ship dates based on project requirements- Create and publish customer status reports- Coordinate delivery/install dates with vendors, Operations, clients and Project Managers - Assist with project management tasks- Support as the hub for communications with vendors, clients, and staff Show less

  • Account Coordinator Supervisor

    Aug 2019 - now

  • Lead Account Coordinator

    Aug 2016 - Aug 2019

  • Account Coordinator

    Jun 2015 - Aug 2016
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  BrainVyne - LEGO® Spring/Summer Camps, Birthday Parties & Events, PTA Fundraisers

  Jan 2016 - Nov 2016

  Lead Instructor and Party Entertainer

  - Facilitate a birthday party using a pre-set curriculum; part entertainment, part hands-on education - Maintain a positive and enthusiastic attitude with parents and kids- Responsible for leading and instructing students on Lego activity- Set up and decorate the venue prior to event

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  Blossom Salon and Spa

  Jul 2020 - Feb 2021

  Client Coordinator

  - Aveda Concept Salon- Warmly greets clients- Client check in- Alerts assigned technicians of their arrival- Books and confirms appointments- Processes transactions