Ram Chandra

Experience

• 

  SURYA Roshni Ltd.

  Jun 2010 - May 2011

  Analytics Lead
• 

  BundleBaazi.com

  Jun 2011 - Jan 2012

  Founding Member
• 

  Cognizant

  Feb 2012 - Jan 2018

  Data Science Manager
• 

  Williams-Sonoma, Inc.

  Jul 2012 - Sept 2013

  Data Scientist
• 

  Toyota North America

  Jul 2014 - now

  In my current role at Toyota, I've strategically aligned data science with business goals, implemented advanced MLOps in AWS and GCP, and led the development of 200+ models generating over $500M in benefits. I've also expanded our team group of specialists spanned across customer data science, marketing data science, sales data science and ML Engineering and Mlops. I have championed major initiatives that enhance all stages of customer journey, business transformations and drive decisive actions across the company. Show less In my previous role, I expanded Toyota's customer-centric model portfolio to over 100 models in production, greatly enhancing marketing efforts and generating over $100M in annual revenue. I developed 'SMART ETA' model, which predicted vehicle delivery times and reduced customer wait time by 50%, which led business to commit to 10 additional use cases. I co-engineered an AWS-based data science platform, streamlining experimentation and migrating 100+ models for improved scalability. Additionally, I established a comprehensive ML engineering and MLOps framework that promoted standardized AI practices and advocated successfully for the creation of 20 new data scientist positions to bolster our capabilities. Show less

  • Director of Data Science, Insights & Data Science

    Sept 2021 - now

  • Principal Data Scientist, Enterprise Data Science

    Nov 2019 - Aug 2021

  • Lead Data Scientist, Customer One (C360) Data Science

    Feb 2018 - Oct 2019

  • Sr Consultant Data Scientist

    Jul 2014 - Jan 2018