Osama Mousa

Experience

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  ITCC

  Feb 2008 - Aug 2008

  Oracle Developer

  • Develop and Modify Forms and reports on HMIS.• Provide Technical Support in 3 different Hospitals.• Manage the Database Server.• Developed an Application for the IVF department in Al-Amal Hospital.• Train users on HMIS.

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  Quality Horizons

  Sept 2008 - Jul 2010

  Oracle Developer/Acting as Development Team Leader

  • Coordinating development tasks between development team members along with estimating development cycles.• Work closely with quality assurance department to manage development quality factors.• Acted as DBA over local and remote databases, assist client’s DBA’s and work closely with them over tuning and optimizing databases.• Assigned as main developer over QASIB ERP system current Modules:o Human Resource Management.o Admin.o Material Management.o Vehicles.o Libraries.o Ticketing.o Recruitment.• Write/Review Database Stored Procedures and Packages.• Providing direct technical support to QASIB ERP clients, by closing technical and functional cases as well as working on improving system's performance at client's side by developing related scripts and procedures.• Create Programming standards for development team and force coding standards and reviews. Show less

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  Global Business Promotion

  Aug 2010 - Sept 2011

  Senior Oracle Developer

  • Working over analysis, development and implementation of "Customer Follow-up" system. A CRM based on Oracle database and Oracle forms and reports.• Performed data modeling and conducted periodic review of system performance, scalability, and extensibility requirements.• Developing and customizing HANSA ERP system (by HansaWorld) based on customers’ requirements.• Write/Review Database Stored Procedures and Packages.• Acted as DBA over local and remote databases, assist client’s DBA’s and work closely with them over tuning and optimizing databases. Show less

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  Octagon Entertainment Ltd

  Feb 2012 - Jan 2014

  Assistant IT Manager

  • Supervise and manage IT related activities including hardware and OS layout and deployment, networking, and day to day administration activities.• Conduct for the overall technical assessments, and assure resolving any major technical issue.• Plan, schedule, coordinate, and review the work of Technical Support staff in activities such as: planning, evaluating, and scheduling new and revised systems software, procedures, and equipment.• Coordinate with the IT department in China, to improve the current ERP system and resolve any issues faced.• Evaluate technology trends and tools.• Conduct various orientation sessions upon newly updated or implemented tools. Show less

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  Omnix International

  May 2014 - Apr 2023

  - Support the Managing Director on GTM plans and strategies ,on Market Intelligence and Assigning growth targets to the regions/ teams. - Work closely with the Managing Director to manage the sales forecast process. - Coordinates sales planning, and budgeting processes used within the sales organization. - Drive operations compliance with Omnix Policies & processes in collaboration with PMO and Finance - Lead all operation excellence and sales discipline process including the creation of related templates and timetable: QBR/Territory Plans/ Account Plans/ Opportunity Plans/ Forecast calls - Ensures that account assignment is sensible considering existing account entitlements and assets. - Manages the CRM tool ensuring that all opportunities and quotes reported by the sales team are entered and progressed correctly. - Utilize the bid team and prepare winning bids, whilst taking ownership of the end-to-end bid process and insure consistency in bid appearance. - Established, improved, and implemented operational systems, processes and policies of the business including management reporting, analysis, information flow and management, business processes, quality and compliance control, and organizational planning. Show less • Manage and enforce the Bid Process within Omnix and all its Business Units.• Delivery of compliant, professionally produced proposals within customer defined timeframes• Coordinate and review/edit proposal input from a variety of stakeholders, typically involving contributions from sales, marketing, product teams, finance, commercial, legal and delivery• Communicate and influence at a senior level• Ability to coach sales teams and subject matter experts in persuasive writing and proposal best practice• Document template management in line with company branding• Strong time management / prioritization skills• Strong written English language skills• Excellent attention to detail. Show less • Gathering, Analyzing, and prioritizing customer, business and user requirements.• Developing scenarios, use cases, and providing feedback on solution design.• Identifying overall components design and managing the functional specification.• Conduct Training sessions, awareness sessions and workshops of the implemented solution for the client’s end users.• Planning and Leading UAT.• Follow up with development team and QA team.• Review system acceptance plan, testing plan. Show less

  • Sales Operations Manager

    Jan 2021 - Apr 2023

  • Bid Manager & Sales Operation

    Dec 2017 - Jan 2021

  • Senior Business Consultant

    May 2014 - Dec 2017
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  Avertra Corp

  Apr 2023 - May 2024

  Sales Operations Manager

  • Sales and Strategic Planning: Collaborated with the CEO to develop and execute sales and operational strategies that aligned with corporate objectives.• Revenue Growth: Led the development of marketing and sales initiatives that increased Avertra’s market presence and customer engagement, directly contributing to revenue generation.• Operational Excellence: Designed and implemented business operations systems to optimize efficiency and support strategic growth initiatives.• Managed Salesforce reporting and analytics, providing actionable insights into sales leadership for better decision-making and strategy alignment.• Led sales forecasting efforts, ensuring accurate pipeline visibility and revenue projections.• Developed and optimized sales processes, increasing efficiency and reducing cycle times through automation and workflow enhancements.• Implemented CRM best practices to maintain data integrity, improve reporting accuracy, and support sales enablement strategies.• Facilitated sales training sessions on CRM usage, sales performance tracking, and data-driven decision-making.• Worked closely with sales leadership to analyze trends, identify bottlenecks, and implement corrective measures. Show less