Vincent Olson

Experience

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  Partminer

  Jan 2000 - Jan 2001

  Senior Network Administrator

  PartMiner WorldWide Inc. supplies electronic components to the electronics industry.• Awarded a citation for excellence in 2001 for my contributions to the company.• Delivered the project to move our data center from New York City to Melville, New York.• Added remote application access through the use of Citrix

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  The Garden City Group

  Nov 2001 - Feb 2004

  Senior Network Administrator

  The Garden City Group, Inc. provides legal administrative services for class action settlements and other claims administration. I Reported directly to the Director of Network Operations. Supervised a staff of five people in the IT Operations department.• Optimized 200 plus workstations by upgrading to Windows 2000.• Introduced a workstation ghosting process; cutting setup time by 70%.• Introduced mobile email solution.• Added application hosting using Citrix, reducing workstation maintenance by 40%.• Delivered a new disaster recovery policy, which saved us from two days’ downtime in 2002.• Achieved system up-times of over 99.99% Show less

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  Metro Service Solutions (formerly Cintas Managed Solutions & Metro Door)

  Jul 2004 - Mar 2018

  Information Technology Manager

  Serving as IT Manager; role is comparable to an IT Director. I oversee IT operations for the Managed Services division; 4 locations with revenues totaling over one hundred and thirty million dollars.• Decreased number of physical servers by more than 50% through use of virtualization.• Delivered application availability of over 99.99%.• Consolidated and renegotiated phone contracts, saving thousands monthly.• Introduced electronic document processing to the organization, decreasing paper use by 60%.• Saved thousands annually in costs by switching to a managed print solution.• Introduced remote application access through the use of Citrix.• Changed email platform to Office 365, saving thousands annually in licensing fees and hardware.• Contributed to the business revenue growth of 500% in ten years.• Added ACD groups to our call center; cutting call hold times by 50%. Show less

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  Metro Service Solutions

  Jul 2004 - Mar 2018

  IT Manager
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  United States District Court-New York Southern District

  Mar 2019 - now

  Assistant IT Director

  Currently serving as the Assistant IT Director for the SDNY Federal Court. I manage a staff of 10 in the NYC and White Plains locations. I am responsible for system maintenance and availability, project management, vendor relations, personnel management, network security, and ensuring that the over 550 Court staff and Judges have access to the resources they need to perform their duties.