Amber Shocklee

Experience

• 

  Troy Flower & Gift Shop

  Feb 2005 - Aug 2008

  General Employee

  Customer service Designing Billing and delivering Receiving, processing and faxing orders

• 

  Division of Youth Services

  Aug 2011 - Aug 2014

  Helping youth obtain employment and solidify future educational goals Helping youth transition positively back into their community Maintaining weekly contact with youth and their familiesProviding counseling on conflict resolution and problem-solving Reporting regularly on the progress and concerns to the youth’s Service Coordinator Coordinating and supervising youth work assignments and recreational activitiesIntervening during emergencies or altercations to prevent escapes or injury of youthMaintaining security in buildings, grounds, and other postsProviding eyes on youth supervisionWriting and implementing group and individual treatment plansYouth supervisor with responsibility for the safety, personal conduct, care, and therapy

  • Community Mentor

    Jul 2009 - Aug 2014

  • Youth Specialist II

    Aug 2011 - Apr 2013
• 

  Creve Coeur Counseling Associates, LLC

  Jun 2013 - Jun 2014

  Counseling Intern

  Conducting outreach programs and workshopsMarketing my services within the communityRemaining up to date on all client paperwork and filesProviding individual, couples, family, and group counseling service to those in need

• 

  CenterPointe Hospital

  Jun 2014 - Dec 2016

  Utilization Review Specialist
• 

  The Cigna Group

  Dec 2016 - Feb 2021

  • Community Support Program Case Manager

    Oct 2019 - Feb 2021

  • Inpatient Case Manager Specialist

    Dec 2016 - Oct 2019
• 

  Evernorth Health Services

  Feb 2021 - now

  • Implementation Manager

    Aug 2022 - now

  • Confide Licensed Telephonic Clinician

    Feb 2021 - Aug 2022
• 

  Compass Health Network

  Oct 2022 - Sept 2024

  Triage Clinician Lead

  I work part time as a crisis counselor for Compass Health Network, a Missouri based community based non-profit, within their Crisis Access Point. In this role, I actively supervise onsite staff and oversee client wellness and safety across various sites.