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Hanna Birkström

Freelancer / Radio Documentaries

267 followers

Turku, Southwest Finland, Finland

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Timeline
About me
Partner Manager at Fonecta Oy
Education
- Lapin yliopisto / Turun kesäyliopisto
  2023 - 2023
  Basic studies Service Design
  Palvelumuotoilun perusopinnot 25op
- Lapland University of Applied Sciences
  -
  Master's degree Ennakoinnin ja kehittämisen asiantuntija
  Economics, administration, marketing
- Markkinointi-instituutti
  2016 - 2018
  Specialist Qualification in Management Management and leadership
  Johtamisen erikoisammattitutkinto (JET)
- Turku University of Applied Sciences
  2008 - 2011
  Bachelor's degree Communication and Media Studies
  Broadcast Journalism (tv, radio, digital)
Experience
- Yle
  Jan 2011 - Jan 2013
  Freelancer / Radio Documentaries
- Vakka-Suomen Puhelin Oy
  Jan 2012 - Jan 2012
  Sales Assistant / trainee / summer worker
- Fonecta Oy
  Feb 2013 - now
  Tuki- ja kumppanihallinta Kumppanituki Customer Coordinators, Customer Success Customer Service, Group Leader / Customer Service Adviser, 020202
  - Partner Manager
    Feb 2023 - now
  - Kumppanituen asiantuntija - Team Coach
    Jun 2022 - Feb 2023
  - Customer Care Manager
    Oct 2021 - May 2022
  - Support Manager
    Nov 2020 - Oct 2021
  - Group Leader
    Jul 2017 - Nov 2020
  - Group Leader
    Feb 2013 - Jul 2017
Licenses & Certifications
- Great Leaders with Excellent Management Skills
  Fonecta Oy
- UiPath Academy Automation Explorer Training
  UiPath
  Mar 2024
  View certificate
- FITech 101: Johdatus ohjelmointiin
  FITech Network University
  May 2021
  View certificate

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