
Itzel Tamayo
Brand Ambassador

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About me
Medical Assistant | Physician Coordinator
Education

Texas A&M University-Texarkana
2022 - 2023Certified Medical Assistant Medical/Clinical Assistant N/AI completed Texas A&M - Texarkana’s Certified Medical Assistant program online. Phlebotomy, EKG technician, and medical electronic records keeping were some of the highlighted areas of study in this course.

Universidad de Guadalajara
2017 - 2020High School Diploma N/A 92.87/100Activities and Societies: Leadership and Political Science Club
Experience

Impactiv
Mar 2020 - Dec 2021Brand AmbassadorAs a brand ambassador with Impactiv, it was my responsibility to ensure complete customer service as the face of different companies across multiple sectors. Day to day work consisted of obtaining a level of knowledge of all products being promoted to ensure any questions a customer may have would be answered in full, as well as interacting with the populous to increase sales. Being one of very few bilingual ambassadors also allowed me the opportunity to serve as an interpreter when any language barrier between Spanish and English came into play. Show less

Harlem Consolidated School District #122
Dec 2022 - Mar 2023Bus AssistantWhile studying online through Texas A&M - Texarkana and while my husband was deployed, I had the honor to work as a bus assistant with Harlem School District in Machesney Park, IL. This position allowed me to broaden my abilities as my main responsibility was to provide care and attention to children ranging from 3 - 17 years old, as well as special needs students. As a bus assistant my duties required me to ensure safety and orderly behavior was enforced to allow for safe bus operations.

Dane Street
Dec 2023 - nowAs a Physician Coordinator I prepare legal agreements for doctors to sign in order to bring them onto the panel, ensuring all documentation is accurate and compliant. This includes gathering essential documents like W-9 forms for tax purposes and reviewing fee schedules to ensure the physician is properly aligned with the organization's compensation structure. In addition to handling the legal paperwork, I send reminders, reach out to doctors to resolve issues regarding information or documentation, and track important details in spreadsheets. I also coordinate with coworkers to improve workflow and ensure all tasks are completed efficiently.This role requires strong communication skills, organizational abilities, and attention to detail to manage multiple aspects of physician on-boarding and support.Key responsibilities may include:Preparing legal agreements for physicians to join the panel.Collecting and verifying W-9 forms from doctors for tax purposes.Reviewing and explaining fee schedules to ensure alignment with the organization’s payment structure.Sending reminders to doctors about necessary documentation or tasks.Answering phone calls from doctors with questions about the onboarding process.Resolving issues with doctors related to information or documentation.Maintaining and updating spreadsheets to track progress and status.Coordinating with team members to ensure all aspects of the onboarding process are completed on time.Ensuring that all processes are compliant with legal and organizational standards.As Physician Coordinator I need to be well-organized, have strong problem-solving abilities, and maintain a professional, helpful demeanor when interacting with doctors and coworkers. Knowledge of W-9 forms, fee schedules, and general healthcare industry practices is essential to ensure smooth operations and compliance. Show less As a Medical Prep Specialist I am responsible for organizing and sorting through medical records to ensure that they are properly prepared for doctors or healthcare providers to review. This role involves reviewing patient charts, entering data into electronic health record (EHR) systems, verifying accuracy, and ensuring all necessary information is included. I am also tasked with sorting medical documents, scanning and indexing records, and ensuring they are easily accessible for healthcare professionals. The goal is to streamline the process of accessing patient history and medical information, enabling doctors to make timely and informed decisions. As a Medical Prep Specialist I ensure that all records are well-organized, up-to-date, and compliant with healthcare regulations.Key responsibilities may include:Sorting and categorizing medical records.Reviewing patient files for completeness and accuracy.Scanning, indexing, and storing medical documents.Verifying that all relevant information is included for doctor review.Ensuring confidentiality and compliance with HIPAA or other regulations.Coordinating with medical staff to address missing or incorrect information.It requires strong attention to detail, knowledge of medical terminology, and organizational skills. Show less
Physician Coordinator
Feb 2025 - nowMedical Prep Specialist
Dec 2023 - Feb 2025
Licenses & Certifications
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Certified Electronic Health Record Specialist (CEHRS)
National Healthcareer Association (NHA)Sept 2023.webp)
Certified Clinical Medical Assistant (CCMA)
National Healthcareer Association (NHA)Aug 2023
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