Jhonathan Marin

Experience

• 

  Miami Dade College

  Jan 2006 - Dec 2006

  Graphic Designer

  • Created posters for the school’s billboards and cabinets.• Helped to organize and host various MDC events.

• 

  None

  Dec 2011 - Nov 2015

  Self-Employed

  Driver

• 

  DataFocus

  Jan 2014 - Jan 2014

  I.T. Support Technician

  • Provided exemplary customer support to users from small to mid-sized companies regardless of their location, working independently and as a team.• Implemented management software that allowed us to track computer inventory from all our users and allowed us to push Microsoft updates, as well as software updates.• Implemented networking tools for infrastructures to keep track of end-user safety by monitoring incoming and outgoing data.• Managed companies Active Directory, Group Policy, and Exchange Mail.• Transition a Dental office from Windows XP to Windows 7. Office consisted of 24 computers and 30+ users. User backups were created, made sure programs being used were compatible and working with Windows 7, and made the office HIPPA compliant. Show less

• 

  South Motors Group

  Nov 2014 - Feb 2016

  Helpdesk Technician
• 

  Trax USA Corp

  Feb 2016 - Nov 2016

  Technical Support Engineer
• 

  Western Digitech

  Nov 2016 - now

  • Technical Account Manager

    Oct 2017 - now

  • Advanced ROC Engineer

    Nov 2016 - Oct 2017
• 

  CompassMSP

  Dec 2019 - now

  Technical Account Manager - Team Lead