Robin Aldredge, CSS

Experience

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  Powell's on Main

  Jun 1997 - Dec 2011

  Secretary/Salesperson

  Exceptional bookkeeping skills that included daily reports and journal entries. Accurately completed payroll checks, quarterly tax reports, and sales tax reports while using QuickBooks. Filed and kept perpetual records of layaways and inventory. Completed sales and handling of special orders. Successfully assisted customers in selection and fitting of shoes and accessories.

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  Bed Bath & Beyond

  Feb 2012 - Feb 2016

  Receiving Lead

  Received and processed all inbound freight. Handled damaged goods and mandatory returns to vendors. Managed back stock organization and ensured an orderly and neatly maintained stockroom and receiving area. Filed all paperwork and productivity planners. Proficient time management skills that included scheduling of daily tasks and continuous maintenance of Plan- O-Gram. Assisted customers in choosing and locating merchandise in store and online while providing excellent customer service.

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  Interstate Distributor

  Oct 2015 - Jan 2018

  Compliance Coordinator

  Rigorously supervised the processing of new hire drug screenings and orientation outcomes, ensuring candidates were compliant and eligible for employment release. Oversaw the compliance management of 1,800 active drivers' DOT medical certifications, aligning with DOT regulations and applicable state laws. Coordinated the scheduling of DOT physicals and random drug testing for existing drivers, alongside managing pre-employment screenings for incoming drivers. Meticulously reviewed and filed all new hire documentation following DOT guidelines, ensuring thorough compliance. Conducted detailed evaluations of background checks to support the recruitment team in selecting safe and reliable drivers. Fostered solid collaborative relationships with the operations team, significantly enhancing trust and interdepartmental communication and reinforcing the safety culture. Show less

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  Riverside Transport, Inc.

  Jan 2018 - Sept 2018

  Customer Service Representative

  Led the organization of weekly orientation sessions for the Chehalis terminal and coordinated all DOT-mandated drug screenings and physical examinations, ensuring full compliance with regulatory requirements. Diligently maintained Driver Qualification (DQ) files in strict adherence to DOT and corporate standards. Made critical decisions on accepting or declining loads, guided by contractual agreements and operational necessities. Cultivated strong partnerships with account representatives, enhancing business relations and operational efficiency. Show less

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  USA Truck, Inc.

  Feb 2019 - Dec 2021

  Efficiently led the Background investigations team, significantly reducing approval time and time-to-hire metrics by introducing a streamlined process. I developed and implemented a comprehensive Standard Operating Procedure (SOP) that incorporated DOT regulations, which was pivotal in educating team members and ensuring adherence to industry standards. Additionally, I overhauled our approach to third-party recruiting partnerships, resulting in a substantial increase in recruitment efficiency, with an average of 20 new driver hires weekly. Show less

  • Background Investigation & 3rd Party Recruiting Manager

    Jun 2020 - Dec 2021

  • Background Investigation Specialist

    Feb 2019 - Jun 2020
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  Hogan Transportation Companies

  Jan 2022 - Mar 2023

  Strategically reengineered the hiring process, leading a multifaceted team comprising Background Investigators, Driver Coders, Onboarding Coordinators, and DOT Compliance Specialists. Formulated and established a detailed Standard Operating Procedure (SOP) that embedded DOT guidelines, essential for enlightening team members and ensuring strict compliance with higher-than-standard industry practices. This transformation not only streamlined the onboarding journey, making it significantly more engaging and efficient, but also reduced the cost and time associated with new hire processes. These enhancements were implemented without compromising our commitment to going above and beyond the regulatory requirements. Show less

  • Sr. Manager of Recruiting Operations

    Dec 2022 - Mar 2023

  • Background Investigations Manager

    Jan 2022 - Jan 2023
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  DriverReach

  Mar 2023 - now

  Sr. Strategist, Customer Success