Terry Wonycott

Experience

• 

  Big Lots

  Jun 2003 - Jun 2007

  Sales Associate

  Responsibilities:-Responsible for daily inventory tracking-Build furniture and display it to customers-Cleanliness and organization of departmentSales Accomplishments:-Worked as a sales team to accomplish goals-Developed and maintained a customer base for department

• 

  Mount Vernon Nazarene University

  Aug 2006 - May 2007

  Resident Assistant

  Responsibilities-Responsible for 40 freshman’s well being-Maintained Policies and Regulations set by the School-Performed weekly room inspections-Helped students with adjusting to schoolSales Accomplishments:-Developed and Marketed Dorm Events-Retained Students from leaving MVNU-Hosted Prospective Students

• 

  Red Skye Wireless

  Apr 2008 - Nov 2010

  Sales Associate

  Responsibilities-Manage and train sales team-Process and audit weekly and monthly inventories to protect $50k in assets-Coordinate with market leaders on best practices-Provide great customer serviceAccomplishments-Number 1 in Home Products sales for the month of April 2010-Ranked top 10 in sales in market for the last 5 months of employment-Acquired several small business accounts in a consumer setting

• 

  Apple

  Sept 2010 - Jun 2016

  Genius

  Responsibilities-Provide amazing customer service-Work with multiple customers and issues simultaneously-Troubleshoot technical issues for Max OS X and IOS-Educate customer on how to use their products-Develop, train, and educate team members-Provide new information about issues, processes, and techniques to team members-Repair all Apple computers hardware issues-Repair all Apple computers software issues-Manage multiple small-medium business accounts-Performed Business technology consultations-Work with different teams to provide internal marketing material and implementation-Presented Apple products to consumers in public workshops Show less

• 

  Xtek Partners, Inc.

  Feb 2016 - Dec 2018

  Mac Repair Technician

  Responsibilities-Respond and resolve tier 2 help desk tickets-Manage and operate FileWave Server to support 2500 Macs-Manage all Apple repair inventory-Repair Macs-Develop and test new images-Use deploy studio to image new computers-Troubleshoot Network, Active Directory, Open Directory, and computer issues-Troubleshoot Elmo and Smart Projectors-Provide Tech support for educational events-Build relationships with teachers and secretary at all schools

• 

  JPMorgan Chase & Co.

  Dec 2017 - now

  As a Infrastructure Platforms Technology Risk and Controls Director I am responsible for Audit and 2LOD escalation from 150 technology risk and control managers supporting 17 product lines as well as the subject matter expert for Infrastructure Platforms and Public Cloud Enablement and Adoption risk and controls frameworks. As part of these responsibilities I perform the following:• Provide leadership and counsel to senior exectives on risk management, issue remediation, Audit and CCOR findings.• Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations• Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals• Develop strategy and plan to drive automation using data analytics for the Infrastructure Platform risk and controls organization• Lead internal engagements, including presentation to executive audiences and risk management professionals.• Help with identification of technology risk impacting the business that is quantified, communicated, and managed, including recommendations for resolution, and identifying the root cause/key themes Show less As a Infrastructure Platforms Technology Risk and Controls Lead I am responsible for Audit and 2LOD escalation from 150 technology risk and control managers supporting 17 product lines as well as the subject matter expert for Infrastructure Platforms and Public Cloud Enablement and Adoption risk and controls frameworks. As part of these responsibilities I perform the following:• Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations• Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals• Develop strategy and plan to drive automation using data analytics for the Infrastructure Platform risk and controls organization• Lead internal engagements, including presentation to executive audiences and risk management professionals.• Help with identification of technology risk impacting the business that is quantified, communicated, and managed, including recommendations for resolution, and identifying the root cause/key themes Show less • Perform audit planning, fieldwork and wrap-up of engagements, including communication with internal audit and stakeholders. • Identify and document issues identified during audit and reviewing and approving action plans. • Perform risk assessments and contribute to the development of IT audit plan.• Provide advisory to stakeholders and management• Articulating business risks of technical vulnerabilities to business partners and stakeholders. Technologies Audited: IBM Mainframe, IBM I series, IBM VSI Power, HPE Nonstop, Linux, Automation (Ansible), API Management (Apigee), Access Management, Domain Name Services, Data Center Migration programs, SDLC, Change Management Show less • Write audit work papers and reports with minimal intervention by Audit management. • Perform audit work in accordance with department and professional standards, and complete assignments within an efficient manner. • Conducted information technology (IT) controls audit and review related compliance with SOX and regulatory requirements.• Tested adequacy of internal technology controls in the areas of configuration, event logging, production monitoring, and access.Technologies Audited: IBM Mainframe, IBM I series, IBM VSI Power, HPE Nonstop, Linux, Automation (Ansible), API Management (Apigee), Access Management, Domain Name Services, Data Center Migration programs, SDLC, Change Management Show less

  • Executive Director - Infrastructure Platforms and Cloud Technology Risk and Controls Director

    Jan 2024 - now

  • Vice President - Infrastructure Platforms Technology Risk and Controls Lead

    Apr 2022 - Jan 2024

  • Senior Information Technology Auditor

    Jan 2020 - Apr 2022

  • Associate IT Auditor

    Dec 2017 - Jan 2020