Tom Baldam

Tom Baldam

Service Desk Analyst

Followers of Tom Baldam116 followers
location of Tom BaldamLincolnshire, England, United Kingdom

Connect with Tom Baldam to Send Message

Connect

Connect with Tom Baldam to Send Message

Connect
  • Timeline

  • About me

    Junior Cloud Engineer | Cognizant

  • Education

    • Giles Academy - Sixth Form

      2015 - 2017
      D*D*D* - Distinction

      2 BTECs in Level 3 ICT Diploma and Level 2 Media Sub-Diploma

    • Giles Academy - Secondary School

      2010 - 2015

      Activities and Societies: I have completed Lifeguard training but was unable to take the final exam due to my age. Prefect. Completed Duke of Edinburgh Bronze Award - this involved a 2 day expedition in Derbyshire. A hygiene award from GCSE Food Technology. 4 GCSES - Maths: C, English: C, Science: B and Food Technology: B3 BTEC - (Distinction - Merit) Level 2 Double Science, Level 2 ICT diploma, Level 1 Media Diploma.

    • University of Lincoln

      2016 - 2020
      Bachelor's degree Computer Science Upper second-class (2:1)

      Activities and Societies: Part of the E-sports society

  • Experience

    • The Sheffield College

      Oct 2021 - Oct 2022
      Service Desk Analyst

      A customer facing role; day to day activities involve answering email and phone queries in a professional manner, management of user accounts, liaising with team members and hands on experience with hardware & software. The Sheffield college also involved me with cyber security procedures to further develop my skills.

    • Inawisdom, a Cognizant Company

      Dec 2022 - Nov 2023
      Junior Cloud Engineer
    • Cognizant

      Nov 2023 - now
      Junior Cloud Engineer
  • Licenses & Certifications