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Tom Baldam

Tom Baldam

Service Desk Analyst

Followers of Tom Baldam116 followers
location of Tom BaldamLincolnshire, England, United Kingdom

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  • Timeline

  • About me

    Junior Cloud Engineer | Cognizant

  • Education

    • Giles Academy - Sixth Form

      2015 - 2017
      D*D*D* - Distinction

      2 BTECs in Level 3 ICT Diploma and Level 2 Media Sub-Diploma

    • Giles Academy - Secondary School

      2010 - 2015

      Activities and Societies: I have completed Lifeguard training but was unable to take the final exam due to my age. Prefect. Completed Duke of Edinburgh Bronze Award - this involved a 2 day expedition in Derbyshire. A hygiene award from GCSE Food Technology. 4 GCSES - Maths: C, English: C, Science: B and Food Technology: B3 BTEC - (Distinction - Merit) Level 2 Double Science, Level 2 ICT diploma, Level 1 Media Diploma.

    • University of Lincoln

      2016 - 2020
      Bachelor's degree Computer Science Upper second-class (2:1)

      Activities and Societies: Part of the E-sports society

  • Experience

    • The Sheffield College

      Oct 2021 - Oct 2022
      Service Desk Analyst

      A customer facing role; day to day activities involve answering email and phone queries in a professional manner, management of user accounts, liaising with team members and hands on experience with hardware & software. The Sheffield college also involved me with cyber security procedures to further develop my skills.

    • Inawisdom, a Cognizant Company

      Dec 2022 - Nov 2023
      Junior Cloud Engineer

    • Cognizant

      Nov 2023 - now
      Junior Cloud Engineer

  • Licenses & Certifications