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Michael Mordi

Michael Mordi

Customer Service Representative

Followers of Michael Mordi238 followers
location of Michael MordiLagos State, Nigeria

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  • Timeline

  • About me

    Technical Lead. (SCIM) (EXO) Technical Support & Security Compliance Engineer | Technical Lead (in view) | Exchange Online Expert | Customer Service & Multilingual Professional | Proven Leadership skills

  • Education

    • Nnamdi Azikiwe University

      2004 - 2009
      Bachelor of Engineering - BE Chemical Engineering Second Class Lower

  • Experience

    • CNSSL : Communication Network Support Service Limited

      Jan 2016 - Apr 2016
      Customer Service Representative

    • CCSNL( Contact Centre Solutions Limited )

      Nov 2016 - May 2023
      Multilingual Agent/ Customer care Agent

    • VIRTUAL ASSISTANT NAIJA HUB

      May 2020 - May 2023
      IT Support Specialist

    • Omnibiz Africa

      Jun 2021 - May 2023
      Technical Support Specialist (Sales)

    • YNV GROUP (TEK Experts) (Microsoft)

      Feb 2023 - Apr 2024
      Technical Support Specialist Engr. (Stage 2) (EXO)

    • YNV Group

      Feb 2024 - now

      Coach, mentor, tutor and groom

      • Point of Contact (POC) ( EXO)(SCIM)

        Mar 2024 - now

      • Security and Compliance Professional (SCIM)

        Feb 2024 - now

  • Licenses & Certifications

    • Fundamentals of Digital Marketing

      Google
      Jan 2021