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Zahier Ismail

Zahier Ismail

Business Technical Support Specialist

Followers of Zahier Ismail385 followers
location of Zahier IsmailCity of Cape Town, Western Cape, South Africa

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  • Timeline

  • About me

    Lead Major Incident Manager at Old Mutual

  • Education

    • Parow High School

      1998 - 2002

      Matric Certificate

  • Experience

    • Old Mutual Limited

      Oct 2011 - Dec 2017
      Business Technical Support Specialist

    • Old Mutual South Africa

      Jan 2018 - Sept 2022
      IT Support Specialist

      Incident Management

    • Old Mutual Limited

      Oct 2022 - now
      Lead Major Incident Manager

  • Licenses & Certifications

    • Agile fundamentals: Including Scrum and Kanban - 2021

      Udemy
      Jun 2021
      View certificate certificate

    • ITIL Foundation

      Quintica
      Nov 2013

    • Certified SAFe® 5 Practitioner

      Scaled Agile, Inc.
      Sept 2021
      View certificate certificate

    • MIM® Certified

      MIM®
      Dec 2023
      View certificate certificate

    • 'ITIL 2011 Intermediate Service Operation

      Quintica
      Dec 2016

  • Volunteer Experience

    • Painting Kids Wards at a Home for disable children

      Issued by Woodside Special Care Centre
      Woodside Special Care CentreAssociated with Zahier Ismail