Molly Thomas

Experience

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  Create Events

  Aug 2014 - Nov 2015

  Wedding Intern
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  San Diego Padres

  Mar 2015 - Dec 2015

  Ticket Seller

  Sold day-of and future game tickets to patrons at the public ticket windows outside the ballpark, and at ticket windows within the park.Provided information about various seat locations and sun exposure to patrons to assist them in making informed purchasing decisions.Consistently up-sold patrons to premiere seats to increase ticket revenue. Alerted patrons to special promotions throughout the season to encourage multiple-game purchases.Conducted ticket exchanges on behalf of season ticket holders.Processed ticket returns, refunds, and exchanges. Show less

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  Hyatt Hotels Corporation

  May 2015 - Sept 2015

  Recreation Attendant

  Provided excellent customer service to pool guests at the Hyatt Regency, Mission Bay. Facilitated games and activities for pool guests daily. Provided hotel information and outlet hours to inquiring guests.

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  Omni Hotels & Resorts

  Jul 2016 - Jul 2017

  Front Desk Agent

  • Facilitated the check-in and check-out processes of guests at a 650-room, Forbes Four Star, AAA Four Diamond resort property with over 30 different room types• Fulfilled the Omni “Power of One” service mantra by taking the initiative to resolve any guest requests, and engaged other resort departments as necessary• Provided information regarding hotel room rates, availability, policies, room types and activities on property as well as in the surrounding area both in person and over the phone Show less

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  Summit Performance Group

  Jul 2017 - Apr 2020

  • Planned and executed business and incentive events for up to 300 attendees as the event lead, served as the point of contact for clients, attendees, vendors, hotel staff, and onsite event team• Conducted site visits domestically and internationally with clients, met with potential hotel, DMC, restaurant, and activity partners to determine what will best meet client needs and budgets• Built multi-page Cvent registration websites for a variety of client programs with 14 to 1,200+ attendees, featuring multiple registration pathways, agendas, and languages• Managed registration projects for client programs from website launch through post-event financial reconciliation, and communicated efficiently and effectively with clients and attendees Show less

  • Senior Account Manager

    Jun 2019 - Apr 2020

  • Account Manager

    Aug 2018 - Jun 2019

  • Event Manager

    Jan 2018 - Aug 2018

  • Event Management Coordinator

    Jul 2017 - Jan 2018
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  County Sheriffs Of Colorado

  Aug 2020 - May 2022

  Training and Event Coordinator

  • Coordinated pre-planning processes for triannual conferences and annual trade showo Hotel sourcing and contract negotiations, A/V coordination, attendee and vendor registration,entertainment sourcing and contracting, rooming list management, décor and menu planning• Led onsite execution of triannual conferences and annual trade showo Directed teams of three to six tasked with onsite registration and management of vendors, speakers,transportation, entertainment and gifting• Established and instituted event planning processes to allow for long lead planning and promotion,implemented a detailed event timeline to track progress on all event elements and deliverables• Led a successful transition from an in-person conference and trade show to a virtual conference and tradeshow, increasing return on investment from to $1.97 to $7.73 gained per $1.00 spent Show less

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  Unbridled

  May 2022 - now

  Project Manager