Jasmine Gonzalez

Experience

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  Omni Hotels

  Feb 2014 - Jul 2014

  Front Desk Agent

  -Providing customer service-Concierge services -Billing issues-Phone operator-Use of epitome

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  Stetson University

  Jun 2015 - Dec 2016

  -Reporting to the Associate Director of Boundless Learning and/or his/her designees-Providing courteous, assertive and professional customer service-Preparing directional and informational signage -Alerting Facilities and Public Safety of necessary information-Responding to emergency situations, if necessary-Assisting other staff members with any problems / issues-Problem-solving using resourceful and creative measures-Staffing the office of Boundless Learning as necessary (including, but not limited to, answering phones, assisting customers, photocopying materials, and other matters of logistical coordination)-Special projects may be assigned as needed, though when possible, projects within the student’s scope of interest will be assigned Show less -Reporting to the Associate Director of Boundless Learning and/or his/her designees-Providing courteous, assertive and professional customer service-Preparing directional and informational signage -Alerting Facilities and Public Safety of necessary information-Responding to emergency situations, if necessary-Assisting other staff members and conference participants with any problems / issues-Problem-solving using resourceful and creative measures-Staffing the office of Boundless Learning, Hollis Center and other facilities as necessary (including, but not limited to, answering phones, assisting customers, photocopying materials, registration and check-out of conferences, and other matters of logistical coordination)-Special projects may be assigned as needed, though when possible, projects within the student’s scope of interest will be assigned Show less

  • Clerical Assistant

    Aug 2015 - Dec 2016

  • Conference Assistant

    Jun 2015 - Jul 2016
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  Alpha Kappa Psi- Theta Mu Chapter

  Jan 2018 - May 2018

  Vice President of Membership

  - Rush Duties (election logistics, pledge voting)- Report Membership Changes to Heritage including LOA- Construct Syllabus for pledge process- Appoint Pledge Activity Coordinator & Pledge Professional Coordinator- Oversee Pledge Educators and overall pledge process - Upholds Judiciary Review Board alongside President - Recognition & Motivation- Maintains families- Ritual Roles

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  Stetson University

  Jan 2018 - Jun 2018

  - Provide quality customer service in the form of interacting with facility patrons on a daily basis- Supervise all activity for safety within the facility- Assist patrons of the facility with their workouts, acting as a spotter when needed and being aresource in the weight/cardio rooms- Provide Fitness Assessments to facility patrons on an as needed basis- Oversee Preventative Maintenance checks of fitness equipment- Ensure all fitness equipment is orderly and in proper place- Maintain the facility by ensuring the environment is clean and free of any hazards- Supervise occupants using the facility and ensure they are following building policies- Assist with planning, marketing, and management of the departments services and events Show less

  • Fitness Coach

    Nov 2017 - Jun 2018

  • Research Assistant

    Jan 2018 - May 2018
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  AM Drywall Contractors, INC

  Jul 2018 - May 2019

  Office Assistant

  Skillfully managed a variety of administrative tasks, including support to senior level staff, accounts payable, and payroll processing. While leveraging multi-tasking skills to achieve quality customer service, data entry, and purchase control. Administer of account registry, distribution of employee checks and banking deposits

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  GNC

  Dec 2018 - Apr 2022

  Dedicated sales associate ensuring high level customer satisfaction through excellent customer service, product knowledge and professional demeanor. Consistently achieving corporation goals on a daily basis and maintaining store inventory by applying efficient recording practices. Dedicated sales associate ensuring high level customer satisfaction through excellent customer service, product knowledge and professional demeanor.

  • Store Manager

    Oct 2019 - Apr 2022

  • Sales Associate

    Dec 2018 - Oct 2019
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  NoHo Hospitality Group

  Mar 2022 - now

  Guest Relations Agent

  -Foster and maintain positive guest relations at all times and resolve guest complaints, ensuring guest satisfaction.-Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.-Operate the OpenTable, SevenRooms, Resy reservation system to ensure all information entered is accurate, complete and has been approved by management.-Take, record and confirm restaurant reservations/cancellations in accordance with departmental standards.