Deep Enrich
Kaleigh Jess
Barista
744 followers
Kawaihae, Hawaii, United States
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About me
Guest Services Supervisor at The Fairmont Orchid
Education
Sacred Heart University
2020 - 2024Bachelor's degree Hospitality Administration/Management
Experience
Dragonfly Cafe
Jul 2019 - Oct 2019Barista
Paris Baguette America
Nov 2019 - Mar 2021Front of House Cahsier/Barista and Cake DecoratorTrump National Golf Club At Bedminster
May 2021 - Aug 2021Server, Intern
Hershey Entertainment & Resorts Company
May 2023 - Aug 2023F&B Intern ManagerAssistant Intern Manager of Revelry Chophouse, Bar + Patio at the Hershey Lodge.
Fairmont Orchid, Hawaii
Jun 2024 - nowGuest Services SupervisorAs a Guest Services Supervisor, I will foster an engaged team, maximize operations and ensure exceptional guest service. Reporting to the Director of Guest Services, I am responsible for ensuring the smooth and efficient operation of the Front Drive, Bell Services and Shuttle Services. The Guest Services Supervisor will ensure that all standards, procedures and guest satisfaction objectives are met and exceeded on a consistent basis.
Licenses & Certifications
ServSafe Manager
National Restaurant AssociationDec 2021
Certification in Hotel Industry Analytics (CHIA)
STRDec 2021
ServSafe Alcohol
National Restaurant AssociationApr 2023
PA Responsible Alcohol Management Program (RAMP)
Crystal HartzMay 2023
Honors & Awards
- Awarded to Kaleigh JessDean's List Sacred Heart University Dec 2022 3.934 GPA during Fall 2020 semester, 3.778 GPA during Spring 2021 semester, 3.722 GPA during Fall 2021, 3.934 GPA during Spring 2021 semester, 4.0 GPA during Fall 2022 semester
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