Kaleigh Jess

Kaleigh Jess

Barista

Followers of Kaleigh Jess744 followers
location of Kaleigh JessKawaihae, Hawaii, United States

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  • Timeline

  • About me

    Guest Services Supervisor at The Fairmont Orchid

  • Education

    • Sacred Heart University

      2020 - 2024
      Bachelor's degree Hospitality Administration/Management
  • Experience

    • Dragonfly Cafe

      Jul 2019 - Oct 2019
      Barista
    • Paris Baguette America

      Nov 2019 - Mar 2021
      Front of House Cahsier/Barista and Cake Decorator
    • Trump National Golf Club At Bedminster

      May 2021 - Aug 2021
      Server, Intern
    • Hershey Entertainment & Resorts Company

      May 2023 - Aug 2023
      F&B Intern Manager

      Assistant Intern Manager of Revelry Chophouse, Bar + Patio at the Hershey Lodge.

    • Fairmont Orchid, Hawaii

      Jun 2024 - now
      Guest Services Supervisor

      As a Guest Services Supervisor, I will foster an engaged team, maximize operations and ensure exceptional guest service. Reporting to the Director of Guest Services, I am responsible for ensuring the smooth and efficient operation of the Front Drive, Bell Services and Shuttle Services. The Guest Services Supervisor will ensure that all standards, procedures and guest satisfaction objectives are met and exceeded on a consistent basis.

  • Licenses & Certifications

    • ServSafe Manager

      National Restaurant Association
      Dec 2021
    • Certification in Hotel Industry Analytics (CHIA)

      STR
      Dec 2021
    • ServSafe Alcohol

      National Restaurant Association
      Apr 2023
    • PA Responsible Alcohol Management Program (RAMP)

      Crystal Hartz
      May 2023
  • Honors & Awards

    • Awarded to Kaleigh Jess
      Dean's List Sacred Heart University Dec 2022 3.934 GPA during Fall 2020 semester, 3.778 GPA during Spring 2021 semester, 3.722 GPA during Fall 2021, 3.934 GPA during Spring 2021 semester, 4.0 GPA during Fall 2022 semester