Angelica Adjei - Kwarteng

Experience

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  SIC INSURANCE PLC

  Sept 2017 - Aug 2018

  Insurance Underwriter

  Generally handled motor insurance, travel insurance and personal accident insurance.Breakdown:Risk Assessment: Evaluated the risk involved in insuring a vehicle or fleet of vehicles by considering factors such as the driver’s history, vehicle type, usage, location, and past claims.Premium Calculation: Determined the appropriate insurance premium based on the risk profile of the applicant. This mainly involved using the automated systems but in cases where the system failed, I used statistical data, and underwriting guidelines to assess how likely an insured party is qualified to file a claim.Collaboration with Agents and Brokers: Worked closely with insurance agents and brokers to clarify underwriting guidelines, answered questions, and supported them in obtaining new business.Renewals and Policy Adjustments: Reviewed and reassessed insurance policies at the time of renewal or when changes are requested, such as adding a new driver or vehicle. Show less

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  Palatrade

  Dec 2018 - Sept 2020

  Account Officer

  Was responsible for managing the financial and accounting functions of the branch and reported directly to HQ.* Financial Record Keeping: Maintained accurate financial records, including receipts, invoices, payments, and other financial documentation.* Reporting: Preparing financial reports, including income statements, balance sheets, cash flow statements, and other periodic reports to inform management of the organization’s financial health.

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  Vodafone

  Dec 2021 - Sept 2022

  Customer Experience Executive (VBS)
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  Epiroc

  Oct 2022 - Jul 2023

  Customer Care Officer (Anglophone West Africa)