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Kyle Ratcliffe

Kyle Ratcliffe

Junior Tutor

Followers of Kyle Ratcliffe173 followers
location of Kyle RatcliffeUnited Kingdom

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  • Timeline

  • About me

    User

  • Education

    • Calderdale College

      2007 - 2009
      BTEC National Diploma for IT Practitioners (Software Development)

      2 year level 3 course covering a wide variety of software related modules, including Human Computer Interaction, Principles of Software Design and Digital Graphics.

    • Crossley Heath Grammar School

      1999 - 2005

    • Sheffield Hallam University

      2009 - 2012
      BSc (Hons) Interactive Media with Animation 2:1

      Activities and Societies: Aikido, Student Representative, Student Ambassador Interactive Media with Animation - a three year BSc (Hons) course covering a broad range of digital media application topics, from Object-Oriented Programming and PHP to Animation and Visual Effects. I was also my group's course representative, as well as a student ambassador for University Open Days.

  • Experience

    • Gemini Training Ltd, LearnDirect

      Jan 2003 - Jan 2006
      Junior Tutor

      Assisting learners and general office work as a Tutor, including filing and diary management. Also involved in maintaining software and hardware of IT machines, close tutoring with learners including one-on-one tutoring and organising tutoring sessions.

    • Tesco Stores Ltd

      Oct 2006 - Jul 2007
      General Assistant

      Providing customer service, stock replenishment and management, as well as up-front customer sales service and some supervisory work.

    • Sheffield Hallam University

      Sept 2011 - Jun 2012
      Student Ambassador

      Directing and assisting members of the public during university open days, representing the university to prospective students, answering queries about university life and course information.

    • Reapit UK

      Dec 2012 - Oct 2021

      Providing high-level application support, and undertaking pro-active initiatives to improve internal procedures and product knowledge. Providing and maintaining bespoke templates and report files, working with nationwide and international clients to design and manage templates used in property sales and lettings. Supporting internal teams with technical advice on design, coding and implementation of templates.

      • Product Analyst

        Oct 2019 - Oct 2021

      • Application Support Analyst

        Nov 2017 - Oct 2019

      • Client Services Technical Administrator

        Dec 2012 - Oct 2017

    • Derbyshire Constabulary

      Nov 2021 - Jan 2024
      Police Officer

  • Licenses & Certifications

    • ITIL Foundation

      EXIN
      Apr 2015