Morgan Douglas

Experience

• 

  Majestic Hotel Tower

  Jan 2014 - Jun 2016

  Reservations Executive

  -Receiving calls for reservations-Upselling to customers superior rooms or offers available in-house - Calling/sending emails to existing customers with our latest offers and venues available in the hotel - Assisting with the front office team in busy days, also upselling customers rooms/offers or activities the hotel has

• 

  Nola dubai

  Jul 2016 - Aug 2017

  Bartender

  -Mixing ingredients in order to prepare cocktails and other drinks-Taking and preparing orders-Receiving and processing payments-Checking back on guests to confirm service satisfaction - Handling and resolving clients query or complain- Learning the facilities of the venue the daily events and functions in order to satisfy guest’s inquiries

• 

  961 Lebanese Bar and Restaurant

  Oct 2017 - Nov 2021

  Bar Supervisor

  - promoted to bar supervisor after 1 year from joining- Scheduling shifts for the team- Hiring and training new staff - Do stock and inventory for the bar- Sending reports on daily bases about the work flow and stock and adherence of the team - Taking actions with the staff- Assisting customers, preparing orders in case of busy days- Complete transactions

• 

  Off The Hook Seafood Restaurant

  Nov 2022 - now

  Bartender
• 

  The Peninsula Hotels

  Apr 2023 - now

  Bartender