John Gray

Experience

• 

  John Alexander & Co

  Jan 1984 - Jan 1992

  Senior Sales

  • Deputising for the Shop manager.• Responsible to the Shop Manager for staff management, interviewing, co-ordinating and discipline. • Stock control and ordering.• Training of new staff.• General store management • Dealing with customer complaints. • Processing of customer credit applications.

• 

  Hydrasun

  Jan 1992 - now

  • Plan and co-ordinate all welding operations both in-house and subcontracted ensuring workflow is controlled.• Verification of all welding work to ensure clients’ needs are met.• Supervising all umbilical/extruded products planning from job creation to completion.• Ensuring all stock held extruded product is maintained as per company stock control procedures.• Management of the overall On Time Delivery Performance of hose assembly areas ensuring that targeted OTD is met.• Work with key interfaces to ensure that the Supply management process meets the needs of the workshop in achieving its on time delivery targets.• Manage and maintain all parameters used within the Planning process.• Provide technical assistance and support to the sales and engineering departments with special part enquiries or design issues.• In conjunction with the Operations Manager, develop and maintain Departments Key Performance Indicators and general metrics.• Work with key interfaces to ensure that any conflicts relating to work scheduling and prioritisation are resolved.• Managing all production schedules to allow fast response to urgent customer delivery requirements.• Ensure that all documentation is in place from issue to completion prior to customer delivery.• Develop successful partnerships with all departments who interface with the Production Support Team.• Plan and organise workflow to ensure organisational and/or client deadlines are met.• Conduct ongoing reviews of the effectiveness of the Production Support processes and prepare recommendations for key areas for improvement for the Operations Manager.• Implement improvements following agreement from the Operations Manager.• Assist the Operations Manager with any senior management reports where appropriate.• Co-ordinate and complete all job related documentation.• Responsible for the identification, management and completion of Continuous Improvement, Systems Developments and Product Show less • Assisting and deputising for the Quality Assurance Manager in establishing and improving the Quality Management System.• Continual reinforcement of the importance of Quality to internal customers and where applicable to Hydrasun’s suppliers and customers.• Being the owner and expert for the company Q-Pulse (Compliance and Improvement Management System).• Co-ordinating the progression of immediate, corrective and preventive actions resulting from internal process / compliance audits, non-conformances, customer complaints and opportunities for improvement. Assess the sufficiency of all actions taken and progress opportunities for improvement. Highlight area of concern from a quality perspective to the Quality Assurance Manager.• Identifying opportunities for improving existing ways of working both within the QA department and within Hydrasun group.• Facilitating team problem solving and decision-making.• Performing of internal audits against ISO 9001:2000 and the Hydrasun Quality Management System.• Provide guidance to internal staff, clients and vendors on quality matters. Report writing, such as audit reports and performance measures.• Writing and authorising procedures and work instructions.• Document control.• Providing general Quality training to staff.• Interfacing Internally/Externally with all Hydrasun departments and locations, clients, vendors and third party inspectors (e.g. LRQA).• Responsible for the control of the company approved supplier list, including the assessment / authorisation of all new supplier accounts. Show less • Responsible to the Stores Manager for the efficient execution of a warehouseman’s duties in a disciplined and efficient manner to achieve stated objectives of the companies Quality Management System• The unloading and loading of delivery vehicles in accordance with the company’s Health and Safety procedures• To undertake the goods inward inspection of deliveries and the documenting and controlling of non-conforming goods in accordance with the companies Quality Management System.• Processing the incoming and outgoing of materials through the company’s computerised stock control system.• Performing stock control audits with client representatives of Client consignment stock.• Liasing with customer service and procurement departments for the expediting of customers special order requests.• Deputising for the stores supervisor in the day-to-day management of the warehouse facility. Show less

  • Operations Support Supervisor

    May 1992 - now

  • Senior QA Engineer

    Jan 1998 - Jan 2007

  • Warehouseman / Storeman

    Jan 1992 - Jan 1998