
Wallace Brown
General Retail

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About me
Branch Manager at Mica Millside Pinelands
Education

Towerstone
2019 - 2021NQF 7 Advanced Diploma in Leadership Coaching
University of South Africa/Universiteit van Suid-Afrika
2014 - 2014Advanced Leadership ProgrammeRetail Management and Leadership

University of South Africa/Universiteit van Suid-Afrika
2008 - 2008Advanced Certificate in Retail Management Retail Management
University of South Africa/Universiteit van Suid-Afrika
2006 - 2007Certificate in Retail Management Retail managementBusiness Management

Harold Cressy High
1985 - 1990Matric Mathematics, Physical Science, Biology, English, Afrikaans, History. 12
Graduate School of Business - University of Cape Town
2021 - 2022Honours Business Practices Business Administration and Management, General PGDip
Graduate School of Business - University of Cape Town
2024 - 2025Executive MBA Business Administration and Management, General
Experience

Edgars
Jan 1990 - Aug 2002General RetailWhen I joined Truworths, I worked as an Admin Manager at its Cavendish Branch before being promoted to a Branch Manager at its Somerset Mall Branch in Somerset West, Cape Town. I managed all aspects of the branch which included activities such as Store Presentation, Staff Management, Administration Management, Sales Management, Stock Management, Ohasa and Cash Management.

Truworths
Sept 2002 - Sept 2004Branch Manager
Incredible Connection
Jan 2006 - Oct 2015Retail Regional Operations ManagerI served as a Branch Manager for a year at the Somerset Mall Branch where I turned a R500k loss making store to a R250k profit making store in my first 9 months. Within 1 year I was promoted to the Regional Operations Manager for the Western and Eastern Cape and grew the area from 5 stores to 10 stores. My responsibilities included key outputs such as Sales "turnover" Management, Financial Management of the Region, Stock and Administration Management, Store Presentation and Customer Service, I also had a national responsibility for controlling and liquidating the distressed/ redundant stock within the business.I was involved in setting up SLA (Service Level Agreements) with external service providers. Show less

Builders: Warehouse, Express, Trade Depot, Superstore
Oct 2016 - Aug 2022Branch Manager Bex Knysna For the last two years i have gained insight into the building industry. This coupled with my experience as a retail operations manager have allowed me to expand my skill set.
Branch Manager
Sept 2020 - Aug 2022Sales Manager
Oct 2016 - Sept 2020

Mica Hardware
Aug 2022 - nowBranch Manager
Licenses & Certifications
- View certificate

Managing in Difficult Times
LinkedInMay 2021 - View certificate

Managing a Diverse Team
LinkedInMay 2021 - View certificate

De-Escalating Intense Situations
LinkedInMay 2021 - View certificate

Motivating and Engaging Employees
LinkedInMay 2021 - View certificate

The Step-by-Step Guide to Building your Thought Leadership on LinkedIn
LinkedInFeb 2021 
Certificate in Retail Management
UNISA School of Business Leadership- View certificate

The Six Morning Habits of High Performers
LinkedInJun 2020 - View certificate

How to Make Strategic Thinking a Habit
LinkedInMay 2021 - View certificate

Prioritizing Effectively as a Leader
LinkedInApr 2021 - View certificate

Customer Service: Handling Abusive Customers
LinkedInDec 2020
Languages
- enEnglish
- afAfrikaans
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