Amanda Stone

Experience

• 

  Outback Steakhouse

  Jan 1998 - Jan 1999

  Head Wait
• 

  The Cheesecake Factory

  Jan 1999 - Jan 2000

  Server
• 

  Bristol Bar & Grill

  Jan 2001 - Jan 2005

  Banquet Manager

  - Responsible for managing all front and back of house employees & overseeing lunch/dinner shifts- Booked, planned and orchestrated all banquet and private functions- Managed all local store marketing activity and maintained client relationships- Performed frequent analyses of income statement: production, labor, provits and controllable expenditures- Increased banquet sales by 33% while in this role

• 

  Houlihan's Restaurants, Inc.

  Feb 2005 - Aug 2018

  - Oversees strategic planning & internal communications for four unique full service restaurant brandsEstablish and oversee timelines for implementation of strategic initiatives - Leads product development process from ideation to introduction- Manages six direct & indirect reports representing culinary, beverage, training, internal communications and strategic implementation disciplines- As a member of senior leadership team, responsibilities include long-term planning, innovation and finding creative solutions to complicated business challenges- Organize cross-functional activity as it relates to new restaurant openings, remodels and acquisitions Show less - Launched new social Company intranet for 2-way communication to and from the field- Developed eighteen training programs for all hourly and management positions as well as ongoing education and leadership curriculum- Consistent high ranking by senior leadership for performance & contribution- Accolades include:o 6% increase in employee engagement, cutting management turnover in half and reducing hourly turnover by 20%o Improved guest satisfaction by 7%, linked to brand loyaltyo Turned around negative sales trends, total +6% deltao Improved safety and sanitation ratings by 11%o Recognition for Biggest Cultural Turnaround by Jostle, Inc. Show less

  • Vice President of Strategy Implementation & Communications

    Dec 2015 - Aug 2018

  • Director of Training & Communications

    Dec 2012 - Jan 2016

  • Senior Marketing Manager

    Sept 2006 - Dec 2012

  • Franchise Sales Specialist

    Feb 2005 - Sept 2006
• 

  The Nelson-Atkins Museum of Art

  Aug 2018 - now

  • Executive Vice President

    Sept 2022 - now

  • Vice President of Earned Income and Guest Services

    Aug 2018 - Sept 2022

  • Vice President Earned Income and Guest Services

    Aug 2018 - Sept 2022