Varsharani Budde(She/Her)

Experience

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  Harbinger Group

  Dec 2012 - Nov 2015

  Software Engineer

  As a fresher, I started my career at Harbinger as Software Engineer and have provided service to the company for 2.5+ years.• Developed, modified, and implemented software applications for various business functionality using technologies like ASP.NET ,MVC, C#, VB.NET & SQL.• Maintained existing software systems by writing and maintaining program code, unit testing, debugging, diagnosing, and correcting software defects.• Independent execution of tasks and able to give technical resolutions on challenging requirements.• Participated in software release and post-release activities..• As a part of the Scrum and Agile process, I actively participated in daily scrum meetings, sprint planning, and effort estimations, demos, and retrospectives. Show less

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  Saviant Consulting

  Nov 2015 - May 2017

  Technology Consultant (Module Lead)

  Started my career at Saviant Consulting as Technology Consultant and my responsibility includes below: • As a Module Lead, I was more involved in problem-solving, requirement analysis, writing complex code, code reviewing process and mentoring.• Enhance existing systems by analyzing business objectives, preparing an action plan, and identifying areas for modification and improvement.• Researching, consulting, analyzing, and evaluating system program needs. Identifying technology limitations and deficiencies in existing systems and associated processes, procedures, and methods.• As a part of the Scrum and Agile process, I actively participated in daily scrum meetings, sprint planning, and effort estimations, demos, deployment, and retrospectives. Show less

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  Icertis

  Jun 2017 - Mar 2019

  Technology Analyst - Customer Success

  I was associated with Icertis as Technology Analyst and my responsibility includes below:• Obtaining feedback on an ongoing basis while developing solutions for clients to ensure that we meet, and exceed, their needs and expectations;• Helps to resolve issues while providing clear communication to the client;• Reaches out to clients with issues and researches the situation in order to communicate the details to management;• Interacted with management, coworkers, and clients personnel to resolve issues;• Worked with clients to maintain a happy and healthy business relationship;• Captured and owned customer issues throughout the Service organization to ensure customer success and loyalty;• Triaged customer calls and provided basic technical support and advisement;• Exceeded goals including call and email response rate, and service completion rate;• Adapted to evolving customer care responsibilities. Fulfill additional duties as required. Show less

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  Cognizant

  Mar 2019 - now

  • Changed the administration and user management features as per the new requirements.• Architectural changes to incorporate the pop-up dialogue feature throughout the application.• Architectural modifications for localization support.• Architectural modifications to implement the server-side cache. • I took part in requirement gathering for new enhancements.• Confirming the new requirement's technical feasibility before putting it into effect.• Bug-fixing and assistance with production support.• I serve as both a tech lead and an individual contributor.

  • Solutions Architect

    Oct 2022 - now

  • Senior Software Lead developer

    Mar 2019 - Oct 2022