Brian De Souza

Brian De Souza

Sales Associate

Followers of Brian De Souza102 followers
location of Brian De SouzaSilver Spring, Maryland, United States

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  • Timeline

  • About me

    Technical Support Engineer

  • Education

    • Northwood High School

      2008 - 2011
      High School Diploma General Studies
  • Experience

    • Sears Holdings Corporation

      Jul 2011 - Dec 2014
      Sales Associate

      Achieved monthly sale closing goals on a consistent basis.• Provided technical support and information about services available.• Followed up with customer post sales to ensure satisfaction• Trained new associates and followed up to ensure proper procedures were followed.• Assembled and managed displays. Restocked the sales floor and ensured stock sufficed business needs.

    • NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

      Dec 2014 - Jul 2018
      Guest Service Representative
    • Motionsoft

      Aug 2018 - Sept 2018
      Call Center Representative

      Prepares for merchant inquiries by studying products and services.• Provides information by collecting, analyzing, and summarizing information; responding to phone messages and emails• Resolves complaints by investigating issues and composing responses.• Improves quality service by recommending improved processes.• Updates job knowledge by participating in educational opportunities

    • Tek Experts

      Oct 2018 - now
      Technical Support Engineer
  • Licenses & Certifications

    • Hospitality Skill Certification for Concierge

      NAVY EXCHANGE SERVICE COMMAND (NEXCOM)
      May 2015