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Anas E.

Anas E.

Marketing Systems Engineer

Followers of Anas E.1000 followers
location of Anas E.Rabat-Salé-Kénitra, Morocco

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  • Timeline

  • About me

    Program Management Officer

  • Education

    • Polytech Marseille

      2002 - 2005
      Master's degree Computer and Information Sciences, General

      Activities and Societies: Association Proving ESIL : Procurer à des étudiants des compléments indispensables à leur formation sous la forme d'études de marché ou d'autres travaux réalisés en étroite collaboration avec les entreprises Course work: Projects management and software quality, networks conception and administration. LAN/WAN, software development, formal spécifications, combinatorial optimization, economics, marketing and communication.Practical projects: Many projects during the 3 years in management of software design, architecture of computers, algorithmics, Networks programming, etc...

    • Université de La Rochelle

      2000 - 2002
      Diplôme Universitaire de Technologie Information Technology

      A two-year degree in computer science.Specialties: Software engineering

  • Experience

    • Mars

      Mar 2005 - Jul 2005
      Marketing Systems Engineer

      Marketing Systems InternshipCRM, Intelligence, Innovation.

    • SQLI

      Aug 2005 - Jul 2006
      Internet Software Engineer

      Design, Develop and Maintain Internet & Intranet apps.

    • Casanet - Branch of Maroc Telecom

      Jul 2006 - Apr 2008
      Pre-Sales Consultant

      Bid Management. Customer Relationship Management.Microsoft Solution Sales Process.

    • Attijariwafa bank

      Apr 2008 - Apr 2012
      PMO Consultant

      IT Portfolio management. Reporting, Continuous Improvements.IT Roadmap followup.Project Management Methodology Project Planning and BudgetingCapacity Planning.Post Implementation ReviewsIncident and Problem Process Implementation

    • Pyxicom

      May 2012 - Sept 2012
      IT Project Leader

      Digital Marketing Applications Design.IT project scope, plan, test and delivery control.Customer Relationship Management.

    • Label'Vie

      Oct 2012 - Dec 2013
      Service Desk Manager

      Management of IT support operations for business units.Change Management.

    • Capgemini

      Jun 2015 - Jan 2017
      Service Delivery Lead

      IT Monitoring and Service Desk Management.SLA reporting.Incident and Problem management.Root Cause Analysis.Capacity Planning. Team management.Transition Management.

    • CREDIT DU MAROC

      Jun 2017 - Jan 2018
      Information Technology Service Desk Manager

      Service Now Cloud Support deployement Incident & problem management processEnd user tests and trainings New support model deployementChange management Capacity Management

    • NTT DATA

      May 2018 - Aug 2018
      Centers Service Leader

      Project Follow-up & DeliveryKPI & ReportingService Management SCRUM ManagementCMMI

    • Autorité Marocaine du Marché des Capitaux (AMMC)

      Oct 2020 - now
      Project Management Officer

      IT Project and portfolio managementReportingBudgetingContinuous improvement

  • Licenses & Certifications

    • Scrum Fundamentals Certified (SFC)

      CertiProf
      Jun 2020