Elli Hodgson

Experience

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  The Bush Blackbird & Thrush

  Dec 2013 - Sept 2018

  Bartender and Kitchen Assistant

  During my five years at this pub I worked as a waitress, bartender and kitchen assistant showing adaptability to a range of roles. - Nurtured exceptional customer service skills and strong verbal communication skills - Worked here on Christmas day three years in a row demonstrating dedication and commitment to the role, whilst completing my GCSE's and A-Levels - Responding to unexpected issues working on high pressure event days with an adaptable and calm approach- Taught new employees the role whilst overseeing a small team to develop competent leadership and teamwork skills Show less

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  Gullands Solicitors

  May 2014 - May 2014

  Work Experience

  During this one week work experience I had the responsibility of filing, archiving and opening confidential letters for the company demonstrating trustworthiness. I also gained customer facing experience whilst being on the receptionist desk responding to client enquiries.

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  STANLEY PROPERTY LONDON

  Jun 2016 - Jun 2016

  Work Experience

  I spent a week in a London estate agency firm where I was exposed to the inner workings of the company.- Carried out an independent research project on the property industry which I presented to the company, illustrating analytical skills and personal project management- Formulated recommendations for the company based on my research- Conducted business calls representing the company showcasing verbal communication skills- Used a range of novel software such as the online property portal showing initiative, IT skills and the ability to learn quickly Show less

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  Enterprise

  Jul 2019 - Sept 2019

  Business Management Intern

  During this internship I was exposed to five crucial areas of the Enterprise business: management, sales, marketing, customer service and account management. - Delivered exceptional verbal and written communication skills in customer interactions both in person, over the phone and during email correspondence- Regularly dealt with queries, bookings, and problems in an attentive and personable way- Built and maintained effective working relationships with retail and corporate customers in order to serve customer needs, whilst also driving sales to meet targets, deadlines and appraisals Show less

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  REVOLUTION BEAUTY

  Oct 2020 - Oct 2022

  - Briefing in paid social campaigns working closely with external paid social agencies to acquire and re-engage existing customers, across all Makeup Revolution brands- Analysing paid ads using Google Analytics to get a view of best performing content, using learnings to develop and brief exclusive paid content- Create scroll-stopping content for a range of categories within Revolution such as haircare, makeup, skincare & wellness- Additionally, continuing to own all Planet Revolution social channels across Instagram, TikTok & Facebook Show less - Owned Planet Revolution social channels, across Instagram, TikTok & Facebook from their conception, growing the channels from 0 followers - 24.7k (TT), Instagram (11.8k)- Briefing content for a range of digital channels- Copywriting for captions, owning the tone of voice & writing blog posts- Working closely with wider marketing and trading teams to ensure traffic is driven from socials to site- Reporting on weekly engagement metrics, analysing weekly results to implement changes to strategy Show less

  • Social Media Executive

    Jul 2022 - Oct 2022

  • Social Media Assistant

    Apr 2021 - Jul 2022

  • Customer Service Advisor

    Oct 2020 - Apr 2021
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  PA Media

  Oct 2023 - Nov 2023

  Intern
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  KM Media Group

  Dec 2023 - Feb 2024

  Casual work
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  KentOnline

  Feb 2024 - now

  Multimedia Journalist