
Carmela Thompson
Sales

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About me
Claims Manager
Education

Chardon High School
1982 - 1986Diploma General Studies
Living Arts College
2010 - 2011License Massage Therapy/Therapeutic Massage
Strayer University
2015 - 2019Bachelor of Business Administration (B.B.A.) Business Administration and Management, General 4.0
Experience

Motorcars Honda
Jul 1994 - Sept 2001SalesNew and used car sales, wholesale

Honda Of Mentor
Nov 2001 - Mar 2002SalesNew and used car sales

Flow Automotive Companies
Oct 2005 - Jan 2009Service Advisor
Foreign Cars Italia
May 2007 - Aug 2007Service Writer
Vestal Buick GMC Truck, Inc.
Jan 2008 - Jul 2010Service Writer
Ilderton Conversion Co
Jul 2010 - Jan 2018Sales and Marketing of custom vehicle upfits. Design custom interiors for specialneeds and/or luxury clientele, assisting and supporting the Up fit Project Manager and Field Staff asrequired in day-to-day responsibilities including, but not limited to, the following: Prospecting B2B accounts, aswell as retail customers, marketing custom designs and commercial shelving. Project estimating, bidding andwriting detailed proposals negotiating and preparing purchase orders and subcontract agreements-scheduling(manpower and construction schedules) Maintaining project files and ensuring documents are complete andcurrent Maintaining quality control and safety standards-material procurement and monitoring deliveries to jobsites Identify business development sales opportunities as appropriate Initiated key partnerships which resultedin revenue growth. Responsible for creative design for prominent Collegian Shuttle Vehicles commercial shelvingand mobility vehicles. Worked directly with Production Shop, Parts Manager, Operations Manager to achievefluid process and quality builds. Performed initial client assessment and analysis to begin research process.Achieved significant increase in sales and retention by establishing client relationship and follow up system. Show less
Custom upfit sales
Jul 2017 - Jan 2018Custom Up Fit Sales/Quality Control Manager
Nov 2016 - Jan 2018Service Manager
Jul 2010 - Jan 2018

Matthews Specialty Vehicles
Jun 2018 - Jul 2019Production CoordinatorOversaw projects from receipt of order through customer delivery. Procured vendors for custom fabrication. Created technical data files for projects. Customer contact and service after delivery.

Foreign Cars Italia
Jul 2019 - Aug 2020Automotive Service AdvisorPorsche Maserati Service writer

Asbury Automotive Group
Sept 2020 - Feb 2021Service AdvisorBMW service advisor

HBi Auto Group
Feb 2021 - Nov 2021Service Manager.webp)
National Auto Care (an APCO Holdings brand)
Feb 2022 - nowHandle inbound calls and written correspondence from customers, repair facilities and financial institutions to assist with policy administration and claim inquiries
Claims Manager
Jun 2023 - nowClaims Adjuster
Feb 2022 - Aug 2023
Licenses & Certifications

Massage And Bodywork Therapist
NC board of bodywork and massage therapyAug 2011
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