Dr. Ankur Pan Saikia

Experience

• 

  Assamlook.com

  Aug 2011 - Jul 2013

  Assamlook

  WEB DEVELOPING AND HOSTING

• 

  Mirania Data Systems

  Aug 2013 - Nov 2013

  Web Developer

  Web Developer

• 

  Tata Consultancy Services

  Dec 2013 - Sept 2015

  Application Support Engineer
• 

  Assam down town University

  Sept 2015 - now

  1. Consultancy between IT Service Provider and Employer based on the requirements of various projects.2. Process and Flow design for various ERP systems like Education ERP (3. Operating System and Different Application Software Management/OEM etc.Maintained up-to-date licenses and certifications for dependable software and systems compliance.4. Hardware Asset Management of entire functionalities and establishment.5. Risk Assessment for both Hardware and Software-Based Products.6. Third-party Recruitment Examination Conduction from National Testing Agency, Aptech Ltd., NSEiT, Equity & EY, TCS iON, etc.7. Communicated ICT disruptions to staff regarding installations, upgrades, and outages.8 Modernized and improved technology systems, aiding company progress towards operational targets.9. Managed and implemented major IT improvement programs for enhanced technical capabilities.10. Delivered clear, thorough IT services support to technical and non-technical staff for smooth company operations.11. Managed and maintained high-performing systems infrastructures, closely monitoring functionality to provide responsive support.12. Researched and delivered targeted infrastructure improvements, enhancing operational IT capabilities.13.. Instructed teams on ICT safety and security policies.14. Documented actions are taken using a work order system within ERP.15. Configured networks to meet performance requirements.16. Upgraded hardware promptly to minimize service disruptions.17.. Educated service users on new software updates and system capabilities.18. Trained in technical and engineering applications, testing, and correcting software. Show less

  • Associate Dean (Learning Infrastructure and Resources)

    Nov 2022 - now

  • Information Technology Officer

    Sept 2015 - Nov 2022