Vignesh Suryanarayan

Experience

• 

  Huawei

  Nov 2007 - Jun 2009

  Information Developer

  At HTIPL, I started my carried as a Technical Writer and have gained good expertise in authoring technical documentation in Telecom domain.Experienced in developing platform related documents such as Developer Guides, Solaris and Linux Installation and Upgrade Guide, Release notes, User Guide, Product Description Guide, and CLI/API Documentation.Initiated and worked on new format of Developer Guides which was much appreciated.Role also involved in activities such as Defect tracking, Collection of metrics within the team. Show less

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  Alcatel-Lucent

  Jul 2009 - May 2012

  Information Developer

  Role involved creating and authoring complex documentation for W-CDMA department such as Feature Activation Procedure guides, Network Reconfiguration Procedure guides for Network elements such as Node B and RNC.Developed User Guides, CLI/API Guides, Alarms Guide, Installation Guides, and also manage Overview documentation for all products under W-CDMA.

• 

  Sonus

  May 2012 - Dec 2015

  Role involved authoring documentation for Policy BU. Documents being handled are Solaris and Linux Installation and Upgrade Guide, Provisioning Guide, Product Description Guide, Alarms Guide, Troubleshooting Guide, Tools Guide and Release Notes.

  • Senior Technical Writer

    Apr 2014 - Dec 2015

  • Technical Writer

    May 2012 - Apr 2014
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  Smarsh (Actiance)

  Jan 2016 - Apr 2018

  Sr Information Developer

  Planning and authoring customer documentation

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  Smarsh

  Apr 2018 - now

  Responsible for driving operational success and integrating activities across key organizational functions. Accountable for achieving strategic and operational goals, influencing business direction, and setting policies. Applies expert knowledge to manage teams and guide long-term planning, ensuring the successful execution of business plans. Manage People - Plan - Team Operations - SME - Author and Manage Product Docs -

  • Senior Manager

    Oct 2024 - now

  • Manager

    Mar 2022 - Oct 2024

  • Lead Information Developer

    Apr 2018 - Apr 2022