Peter John Hui

Experience

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  Lapanday Foods Corporation

  Mar 2004 - May 2004

  On the Job Trainee

  • Conducted a study on the optimization of a banana plantation’s resource utilization (rollers) in daily harvesting activities.• Designed software that simulated the daily harvesting activities and calculated the optimal distribution of resources.

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  Azeus Systems

  Jun 2005 - Oct 2006

  Software Test Engineer

  • Software Test Engineer for a CMMI Level 5 consulting firm that developed software for the IT department of various Hong Kong government agencies.• Involved in design analysis and program testing.• Performed unit, performance, system integrated and business acceptance testing.• Trained in the use of Structured Query Language (SQL).• Prepared documents and training materials for users.

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  Hewlett Packard Enterprise

  Oct 2006 - Oct 2013

  SAP APO DP and DRP Consultant

  • Redesigned the entire SAP DP solution that reduced the background job failures and automated the Sales and Operations Planning process, reducing the manual work by 90%.• Designed, developed and implemented changes that fixed and reduced recurrence of incidents by 80%.• Built excellent relationship with clients through regular meetings to identify and prioritize business requirements, create action steps and review service improvement plans.

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  Hewlett Packard Enterprise

  Jan 2014 - Jul 2015

  • Implemented the Change Management process for a multi-technology, multi-vendor platform that reduced incidents due to unauthorized and/or failed changes by 90%.• Created and deployed the Release Management process for the first SAP HANA deployment in a multi-vendor SAP BW platform that became the standard for the streamlined project implementation process.• Managed the timely and accurate resolution, documentation and closure of incidents based on the defined service parameters resulting in 100% SLA scores. Show less

  • ITIL Incident, Change and Release Management Process Owner

    Jul 2008 - Jul 2015

  • Service Delivery Line Manager

    Jan 2014 - Aug 2014
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  DXC Technology

  Jul 2015 - Aug 2017

  Information Technology Project Manager

  • Successfully completed a divestiture project for a multinational consumer goods corporation involving 43 beauty brands worth $12.5 billion that resulted in zero critical incidents with highly significant impact to the client’s business.• Effectively managed the planning and delivery of SAP realignments, System Release Update (SRU) and/or project bundles in bi-annual releases covering EuMEA and LA regions with more than 100 key users; composed of at least 10 projects, 7 technical and support teams, and affecting more than 4,000 (25%) system transactions.• Ensured effective and efficient execution of activities based on the standard release and deployment practices to provide best Total Customer Experience (TCE) in the industry whilst meeting operation expectations and internal needs, with 4 out of 5 customer satisfaction scores and 0 critical defects. Show less

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  DIVERSEcity Community Resources Society

  Apr 2018 - May 2019

  Interpreter

  • Bridged the language barrier between clients and professionals by providing Filipino-English interpretation and translation services in the BC lower mainland area.

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  ZE PowerGroup

  May 2019 - Oct 2020

  Information Technology Project Coordinator

  Project: Pavilion ZEMA Implementation – Implementation of ZEMA and migration to ZE cloud of Pavilion Energy’s data management process. • Effectively managed project schedule, activities, and milestones through collaboration with project team members, management and stakeholders, resulting in timely project delivery.• Tracked development work and issue resolution; and provided project status report to clients and internal management.• Led project calls, client meetings and multi-vendor conference with Pavilion, Upskills and PlanLogic.• Tools: JIRA, Ivanti, Confluence, Microsoft Office Suite, GoToMeeting, Waterfall/Agile MethodsProject: ExxonMobil GPS – Expansion of the ZEMA solution application in ExxonMobil’s data management process.• Led the expansion of ZEMA solution application through the introduction of new global data extrapolation that delivered critical information, providing a more comprehensive data management process.• Managed collaboration meetings with project teams and stakeholders.• Identified risks to project completion and worked with project members for resolution.• Tools: JIRA, Ivanti, Confluence, Microsoft Office Suite, Webex, Waterfall/Agile Methods Show less

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  Core-Mark International

  Oct 2020 - now

  Information Technology Project Coordinator

  Project Management Automation and Standardization – Automated and standardized the project management process and tools used by the Core-Mark PMO group. • Designed and implemented the templates used for project management and resource planning - input sheets, reports and dashboards.• Automated the proviosioning of the templates for each activated project in the portfolio.• Developed reports and dashboards for prioritization of projects in the portfolio.Product Purchasing and Pricing Process Automation – Automated the purchasing and pricing process performed by the Purchasing department. • Analyzed the business process for product purchasing and pricing and automated it.• Provided a centralized process for data input, order update, pricing, and reporting that greatly helped reduce the time spent by purchasing team in logging and revieweing orders, assigning buyers and costing.IT Operations Resource Management – Centralized the management and reporting of resource utilization in different IT operations and project tasks. • Developed the input sheet for resource allocation across projects and IT operations support work.• Deployed a centralized dashboard that reported on the actual hours spent by resources on tasks against planned allocation for adjustments that resulted to improved resource management.IT Operations Support Intake – Centralized intake process for user requests and IT Operations support tasks. • Developed the intake process for submission of IT requests, prioritization by management, IT resource allocation and tracking status of requests that helped management address resource needs.IT Labor Financial Report – Implemented the process for collecting and reporting labor hours spent on IT projects for financial planning.• Developed and implemented the process of gathering the hours logged by all IT resources in the different IT projects, and consilidating the data into a report for budget plannning for the entire department. Show less