Alexandros Spanoudakis

Experience

• 

  Cosmos Business Systems

  Apr 2013 - Sept 2014

  Technical Support Engineer

  -System Monitoring, Network Monitoring-IT&T Support and Operations Center (ISOC)-ISOC Operator-Field Services

• 

  COSMOTE Mobile Telecommunications S.A.

  Sept 2014 - May 2017

  -Domain Maintenance and Management-Active Directory and User Management-DFS & Share folders Management-Windows Server administration and maintenance-Microsoft Exchange Management console-Citrix XenDesktop and XenApp support-Working on a ticketing system with prioritization and SLA's 1st level user support, incident management, monitoring and securing SLA

  • System Administrator

    Sept 2014 - May 2017

  • ICT Analyst

    Sept 2014 - Jan 2015
• 

  T-Mobile

  May 2017 - May 2019

  System Administrator

  Providing consultancy to technical management department, in order to achieve the best user’s experience and reduce software licensing and maintenance costs. Advice business partners in future steps and assisting them to create a roadmap.Ensure all infrastructure changes carry the minimum security risks.Citrix Xenapp & Xendeskop AdministrationL2 & L3 Citrix Servers SupportCitrix Studio & Citrix Director MonitoringVMware Sphere AdministrationIncident Management (Remedy)Active directory & Group Policies managementMicrosoft Exchange Basic Configuration 2007 – 2013Sophos Safeguard Basic Configuration and SupportSophos disk Encryption ConfigurationSophos Intercept X AntivirusRES Monitoring and ConfigurationInstalling packages to CITRIX images and deployed them to Citrix CatalogsEndpoint Antivirus ProtectionDFS & Share folders ManagementCapacity Management Show less

• 

  Intralot

  Mar 2020 - Jun 2021

  System Engineer

  • Installation, administration, and maintenance of VMWare infrastructure• Administration of Azure AD and Office 365• Support of Citrix XenDesktop and XenApp • Day-to-day administration of Windows Servers including Patching, User Management, Performance Monitoring/Tuning

• 

  Hewlett Packard Enterprise

  Jul 2021 - now

  GRS Engineer