Norazly Basarian

Experience

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  Malaysia External Trade Development Corporation (MATRADE)

  Jan 2006 - Jan 2012

  Liaison Officer

  In my role as a Liaison Officer at Malaysia External Trade Development Corporation (MATRADE), I oversaw strategic business goals alignment, initiated impactful cross-industry collaborations, and evaluated partnership success to inform future strategies. I supported senior leadership in daily operations planning and execution, ensuring consistency with core objectives.

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  Citi Bank

  Jan 2006 - Jan 2006

  Collections Officer

  In my role as a Collections Officer at Citi Bank in Kuala Lumpur, I was responsible for reminding customers to make prompt payments on their credit card and personal loan facilities. I also prepared detailed reports on collection performance to track progress and identify areas for improvement. Through my efforts, I achieved a 15% increase in on-time payments, contributing to the overall financial health of the company.

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  Great Eastern Takaful

  Jan 2013 - Jan 2025

  Takaful Advisor

  In my role as a Takaful Advisor at Great Eastern Takaful in Kota Kinabalu, Sabah, Malaysia, I focused on establishing strong client relationships, conducting sales and marketing activities, and recruiting new agents to grow the agency force. I prepared detailed reports on initiatives' progress and implemented marketing strategies to stay competitive in the industry.