Romeo L

Romeo L

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location of Romeo LAustralia

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  • Timeline

  • About me

    Technical Procurement and supply chain Specialist

  • Education

    • Ashley Institute

      2009 - 2011
      Certificate 4 Business Administration and Management, General
    • GVF

      2011 - 2011
      Certificate Electrical, Electronics and Communications Engineering

      Activities and Societies: VSAT links

    • Estrada College

      2015 - 2017
      Diploma Coaching
    • Regency College

      1999 - 2001
      Certificate 3 Computer Systems Networking and Telecommunications
    • TAFE SA

      1990 - 1994
      Certificate 4 Electrical, Electronics and Communications Engineering
    • TAFE SA

      2019 - 2019
      Certificate 4 Solar and battery install and design
  • Experience

    • Codan Limited

      Jul 2001 - Jul 2012
      • Customer Service Engineer/Product manager

        May 2010 - Jul 2012
      • Production Support Manager

        Jul 2007 - Apr 2010
      • Assistant Production Manager

        Jun 2006 - Jun 2007
      • Electronic Service Technician

        Jul 2001 - Jun 2006
    • Codan Radio Communications

      Jul 2012 - Sept 2015
      Global Customer Service Technical Support (Radio comms)
    • Codan Radio Communications

      Dec 2017 - Oct 2018
      Technical Team Member
    • Sonnen Australia

      Nov 2018 - Jun 2021
      Technical Support Specialist

      Provide the highest level of customer support by answering inbound calls and emailsEvaluate the needs of customers and work in a creative, pro-active manner to resolve technical issues with the battery systemsEducate Installers and customers so they have optimal confidence in the operation of their energy storage systemDetermine if a technical solution can be resolved via phone or if service or further diagnostics is neededCommunicate customers concerns with , Service Engineering, or Field Service as necessaryAccurately record issues and data into CRM database Show less

    • Fleet Space Technologies

      Sept 2021 - now
      Technical Purchaser
  • Licenses & Certifications