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Mitchell Carlson

Mitchell Carlson

Marketing Intern

Followers of Mitchell Carlson1000 followers
location of Mitchell CarlsonKansas City Metropolitan Area

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  • Timeline

  • About me

    Technology Manager at H&R Block

  • Education

    • Blue Valley West High School

      2004 - 2008
      Diploma

    • University of Saint Mary

      2016 - 2018
      Master of Business Administration (M.B.A.) Leadership and Organizational Health

    • University of Colorado at Boulder - Leeds School of Business

      2008 - 2012
      B.S. Degree Business Administration with emphasis in Operations and Information Management and Real Estate

      Activities and Societies: Sigma Phi Epsilon Fraternity, Leeds School of Business Real Estate Club, Leeds Association for Information Systems

  • Experience

    • The Weitz Company

      Jan 2007 - Jan 2008
      Marketing Intern

    • Meadowbrook Golf and Country Club

      Jun 2009 - Jun 2009
      Course Maintenance and Grounds Crew

    • The Weitz Company

      May 2010 - Jul 2010
      Jobsite Intern

    • The Weitz Company

      May 2011 - Aug 2011
      Jobsite Field Intern

    • KANA Software

      Dec 2011 - Jan 2012
      Business Analyst Intern

    • KANA Software

      Jun 2012 - Aug 2017

      • Business Consultant

        Apr 2014 - Aug 2017

      • Associate Consultant

        Jun 2012 - Apr 2014

    • H&R Block

      Aug 2017 - now

      • Technology Manager, WorkCenter (360* Client View; Tax Office System)

        May 2024 - now

      • Technology Manager, MyBlock - Web and Mobile Apps

        May 2021 - May 2024

      • Senior Project Manager (Squad Leader), Retail Technology

        May 2019 - May 2021

      • Salesforce Technology Project Manager (Squad Leader), Expat Tax Services

        Mar 2018 - May 2019

      • Senior Business Analyst / Salesforce System Admin, Expat Tax Services

        Aug 2017 - Mar 2018

  • Licenses & Certifications

    • Certified ScrumMaster (CSM)

      Scrum Alliance
      Mar 2019
      View certificate certificate

    • Salesforce Certified Administrator (SCA)

      Salesforce
      Mar 2019

    • Reports & Dashboards Specialist Superbadge

      Trailhead by Salesforce
      Aug 2017
      View certificate certificate

  • Honors & Awards

    • Awarded to Mitchell Carlson
      Customer Facing Utilization (CFU) Award Verint Systems 2016 Received a utilization award for being top 5 in billable hours during Q3 within the professional services side of the organization.
    • Awarded to Mitchell Carlson
      Customer Facing Utliization (CFU) Award Verint Systems 2016 Received a utilization award for being top 10 in billable hours during Q4 within the professional services side of the organization.
    • Awarded to Mitchell Carlson
      SOAR Award Verint Systems 2016 Client nominated award during Q2 for exceptional service to the customer. Nominating client was American Insurance Group (AIG).

  • Volunteer Experience

    • Volunteer

      Issued by Harvesters--The Community Food Network
      Harvesters--The Community Food NetworkAssociated with Mitchell Carlson

    • Volunteer

      Issued by Ronald McDonald House Charities of Kansas City
      Ronald McDonald House Charities of Kansas CityAssociated with Mitchell Carlson