Experience

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  Chipotle mexican grill

  Jan 2017 - Sept 2017

  Crew member

  •Completed daily-close out financials including cash & card accounts and inventory•Developed strong customer service skills through daily interactions with customers•Trained and supervised two exceptional crew members•Created standard procedures for conducting training sessions which resulted in cost savings of over $10,000 per year

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  Georgia state university

  Aug 2018 - Jul 2019

  Stem tutoring center front desk

  •Generated weekly tutoring schedules using SQL which reduced errors and rescheduling tasks by 15%•Developed materials to facilitate understanding of course concepts and facilitated in-depth discussions of assignments •Increased student’s overall grade average by 3%

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  Avanade

  Jun 2020 - Aug 2020

  Data engineer & security consulting intern

  •Advised clients on Data Visualization and Big Data best practices with a focus on the Microsoft BI technologies including •Power BI and Azure Machine Learning Studio to accurately maintain a database of approximately 2000 clients. •Provided model runtime data and solutions for client in client-facing engagements•Authored reports that include key performance indicators which resulted in an increased customer satisfaction rate of 20% •Assisted in deploying role-based access control, self-service password reset, and Azure AD Identity Protection•Designed a customer care plan for a telecommunications client which increased the customer satisfaction rate 20% Show less

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  Kpmg

  Jun 2021 - Aug 2021

  Cybersecurity - strategy and governance consultant

  •Performed a gap analysis to assess the current privacy processes and procedures, and provide recommendations to the clients for enhancements and improvements towards organizational privacy requirements•Conducted cyber maturity assessments across various controls and compliance frameworks, including the ISO 27002 series and the NIST SP 800-53•Drafted in developing Information Governance and Information Security Strategy Plans•Reported the overall program development progress to senior stakeholders both onshore and offshore Show less

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  Pwc

  Jan 2022 - now

  Cybersecurity, privacy and forensics associate