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Mikołaj Zalewski

Mikołaj Zalewski

IT Specialist

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  • Timeline

  • About me

    Cloud Services Engineer at Trelleborg

  • Education

    • IT University of Gotheborg

      2007 - 2010
      Computer Science

    • Bielska Wyższa Szkoła Biznesu i Informatyki

      2004 - 2007
      Bachelor of Science (B.S.) Computer science 4

  • Experience

    • Szatan Dystrybucja Mięsa i Wędlin

      Oct 2010 - Nov 2012
      IT Specialist

    • ING Services Polska

      Sept 2013 - Aug 2016
      IT Engineer

      Master Control Room - Monitoring and IT Support SectionResponsibilities:- Single point of contact (SPOC) and first line of IT support for customer- Monitoring of systems and IT infrastructure- Coordination of works in IT area ordered by customer, change management in customer environment- User access management- Incident management- Verification of customer requests with the scope of contract- Controlling process of removing bugs and incidents- Coordination of vendor works related to hardware and software incidents Show less

    • ITURRI Group

      Sept 2016 - Aug 2022
      IT Specialist

      Responsibilities:- IT support for employees within the company- Remote help to users located on 4 different continents (Europe, Africa, South America, Asia)- Delegations to other countries to help with "on site" tasks and probelms- User access management- Incident management- Configuration and maintenance of users IT devices (laptops, desktops, mobile phones, printers etc)- Coordination of vendor works related to hardware and software incidents- Management of inventory of IT related devices Show less

    • Trelleborg Sealing Solutions

      Sept 2022 - now
      Cloud Services Engineer

  • Licenses & Certifications

    • ITIL

      APMG International
      Dec 2014