Timothy Finucane

Timothy Finucane

Customer Service

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location of Timothy FinucaneLancaster, New York, United States

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  • Timeline

  • About me

    Senior Product Developer I at Anthology Inc

  • Education

    • Lancaster High School

      1986 - 1989
      Regents Diploma Math / Science
  • Experience

    • Record Theatre

      Sept 1989 - Sept 1994
      Customer Service

      Sold audio and video equipment in the company's downtown location.Assisted customers in finding CDs and/or cassette tapes.Checked in inventory and put inventory on sales floor.Assisted in running the video rental counter.

    • Standard Electronics

      Sept 1994 - Sept 1997
      Shipping

      Ran UPS, Airborne, and RPS portion of the shipping dock.Assisted with RA returns and preparing them for final return to manufacturers.Assisted customers in finding parts necessary for electronic repairs.

    • LocalNet

      Nov 1998 - Mar 1999
      Technical Support

      Assisted in some updates to the existing web siteAssisted customers in setting up their LocalNet internet connections on Windows 3.1, Windows 95/98,Windows NT, and Mac OS 7.0-8.5 operating systems.Helped resolve issues with modems and modem drivers.Educated some customers on the use of various internet software packages.

    • Drew Candle Co.

      May 1999 - Jan 2000
      Webmaster / Web Manager

      Graphical Design of all elements used on the Drew Candle web site with Photoshop and Illustrator.Began design and development of full tracking system for orders.Developed Perl code used to integrate the site with Beenz.com.Developed all code used in the HTML layout of the Drew Candle web site.Developed Access database used for tracking customers and orders.Integrated Existing Site with the Open Market Shop Site package.Raised gross income of site from $50/month to $11,000/month in a 6 month time period.Designed, Developed and Implemented many marketing initiatives such as, games, contests, and email newsletters.Developed shipping prices and shipping policy.Handled many of the customer service issues, including orders, shipment of orders, tracking of orders, lost shipments, customer complaints, and returns.Managed web hosting accounts. Show less

    • Appraisal.com

      Jan 2000 - Jul 2001
      Senior Webmaster / Application Developer

      Managed both internal and external teams during development of several Appraisal.com tools.Completed Version 4.0 of the Appraisal.com web site using ASP, PerlScript, and VBScript.Developed and coded updates to Nationwide Appraisal Network Versions 2.1-2.3 using ASP and PerlScript.Developed templates for Version 4.0 of the Appraisal.com web site using ASP, PerlScript, and VBScript.Developed templates for Version 2.0 of the Day One web site using ColdFusion.Designed the Database for Nationwide Appraisal Network V2.0 and Billing Engine using MS SQL Server 7.0.Developed code for the Nationwide Appraisal Network V2.0 from scratch using PerlScript and ASP.Developed code for the Appraisal.com Affiliate sign-up and Auto-Code Generator using Perl and CGI.Developed code for Appraisal.com Affiliate reporting tools on the intranet using Perl and CGI.Implemented tracking of web server statistics using Mediahouse Statistics Server 5.0. Show less

    • Algonquin Studios

      Jul 2001 - May 2010
      Senior Developer

      Assisted in recruiting, interviewing, and hiring key development employees.Managed projects for several high profile clients including, Hodgson Russ LLP, Catholic Health Systems, and Rembrandt Charms. Also contributed to the programming on these projects.Worked with a small team to design and deploy Algonquin Studio's primary data center for client hosting, including Windows Storage Server, Windows 2003 servers, Red Hat Linux Enterprise 4 servers, and Cisco routers. Also helped deploy and manage a Qmail mail server and BIND DNS servers. Installed and managed Apache, PHP, and MySQL 4.1 on Red Hat Linux Enterprise 4Contributed to the development of the core ASP.NET components used in all Algonquin Studios development projects, including the QuantumCMS 3.0 product. Show less

    • Akron Bugle

      Mar 2003 - Mar 2007
      Webmaster

      Design of the web site using Adobe Photoshop and HTML.Development of the PressPointe content management system for periodical publication using PHP 4.0 and MySQL 3.23, 4.x.Development of a subsciber management application that would integrate with the PressPointe CMS.Implementation of a community forum using phpBB software.Entry of content each week using the PressPointe CMS.

    • Merchants Insurance Group

      May 2010 - Jul 2011
      Programmer Analyst

      .NET development, VB6 development, Geomedia GIS development, and LANSA development.Intranet development and maintenance using the open source .NET Umbraco content management system.

    • Synacor

      Aug 2011 - Aug 2021

      Working on the implementation and configuration of current and new identity services related to TV Everywhere and Cloud ID. Programming work involved PHP and Java.Custom development and configuration of the SAML stack running on SimpleSamlPhp for Authentications.Management of Perl scripts related to logs and reporting tools, as well as the Authorization stack. PHP programming for the integration of client data with Synacor's portal and TVE products.Protocols implemented in integrations include SOAP, REST, SAML, OAUTH, OpenID.

      • Senior Engineer - Identity Management

        Jun 2017 - Aug 2021
      • Senior Engineer - Professional Services

        Aug 2011 - Jun 2017
    • Anthology Inc

      Aug 2021 - now
      Senior Software Engineer

      Full stack development using C# backends and Angular NgRx frontends all deployed in a Microsoft Azure environment. Occasional use of .NET web forms in legacy applications.Management of required application infrastructure using Azure cloud based services.Assisted in development of new features to automate the accreditation reports used by higher education institutions using C# backend API and Function services, and Angular front end interfaces.Took the lead on terraforming all of the existing infrastructure for several applications in my group.Developed and coded new functions using C# to create PDF versions of the existing HTML based accreditation reports.Development of a proof of concept to internationalize Angular and C# backend services on Anthology’s Outcomes application.Pushed code multiple times a day in discreet small updates and features in a continuous deployment environment.Helped maintain a zero defect policy by tackling any reported bugs immediately.Worked with all team members to complete all documentation required for our applications to go through stateRamp certification.Participated in the creation and management of quarterly OKR measurements. Show less

    • Nickel City Longsword Academy

      Feb 2023 - now
      Assistant Instructor

      I currently assist with the instruction of beginning longsword fencers in our Longsword 101 class.I currently lead instruction for the class on fencing with the German langes messer (long knife) using sources from Johannes Lecküchner, Bauman's Fechtbuch, and the Glasgow Fechtbuch.

  • Licenses & Certifications