Mohaned Isam

Mohaned Isam

HR Officer

Followers of Mohaned Isam696 followers
location of Mohaned IsamMakkah, Saudi Arabia

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  • Timeline

  • About me

    Business Development | Sales Management | Customer Relations Management (CRM) | key Account.

  • Education

    • University of Khartoum

      2009 - 2013
      Bachelor of Business Administration - BBA Business Administration
    • National Ribat University

      2015 - 2017
      Master of Business Administration - MBA Business Administration
  • Experience

    • Hyundai Motor Company

      Oct 2014 - Oct 2017
      HR Officer

      Provided HR support for a team of 100+ employees across all departments.Managed recruitment, selection, onboarding, and training processes.Administered payroll, benefits, and employee records.Maintained a safe and compliant work environment by ensuring adherence to labor laws and company policies.

    • Autobash company

      Nov 2017 - Jul 2018
      HR Officer

      Managed the recruitment and selection process, implementing a new screening system that reduced hiring time by 15%.Developed and implemented HR policies and procedures, ensuring compliance with labor laws.Oversaw employee training and development programs, resulting in a 12% increase in employee skill proficiency based on internal assessments.Managed employee relations, resolving grievances and fostering a positive work environment.Supervised payroll and benefits administration, ensuring accuracy and timeliness. Show less

    • Lycos for Development & Service Co.Ltd

      Aug 2018 - Oct 2019
      Business Development Specialist

      Business Planning : Develop and execute business plans resulting in the growth in sales revenue.Increase sales revenue through the development and execution of business/sales plans..Leadership and Team Development: Motivated and supervised staff to foster professional growth and improved performance. • Build Relationship With Clients : Coordinated with brokers to assess commercial opportunities, enhancing investment returns. • Relationship Building: Generate new business leads based on lost accounts, industry listings, networking, and referrals Manage a portfolio of lost accounts-identifying reasons for the loss and developing strategies to win back business management and customer satisfaction. • Performance Optimization: Streamlined financial reporting and introduced KPI systems, significantly improving performance tracking and decision-making. Show less

    • New City Real Estate Company

      Dec 2020 - Feb 2024
      Business Development Manager

      Led a team in optimizing administrative processes, including market analysis and financial modeling, resulting in a 15% cost reduction.Spearheaded negotiations with suppliers and customers, securing favorable contracts and exceeding revenue targets by 10%.Cultivated strong client relationships, achieving a 98% customer satisfaction rating.Managed a team of real estate professionals, fostering a culture of continuous improvement and staff development.Implemented a new sales management system with KPIs (Key Performance Indicators), leading to a 20% increase in monthly sales.Streamlined HR operations, improving talent acquisition efficiency and employee retention by 8%. Show less

    • Bawadi Tabuk

      Feb 2024 - Sept 2024
      Sales And Marketing Specialist

      Develop and implement effective sales and marketing strategies.Identify potential clients and build strong relationships to boost business growth.Analyze market trends and competitor behavior.Prepare detailed reports on sales performance and market analysis.Coordinate with the marketing team to create effective promotional materials.

    • Keeta

      Sept 2024 - now
      Business Development Specialist

      Identify and secure partnerships with catering merchants interested in collaborating with Meituan Keeta, through efficient scheduling and door-to-door visits, ultimately achieving cooperation agreements. Support partner restaurants in setting up their online stores on the platform, offering training on how to manage and optimize their online delivery operations. Work closely with partner merchants to develop and implement online marketing strategies, providing professional guidance on delivery operations to help them improve their business. Conduct regular visits to maintain strong relationships with partner restaurants, collaborating with internal departments to address and resolve their daily inquiries. Show less

  • Licenses & Certifications

    • Certification Prep: Professional in Human Resources (PHR)®

      LinkedIn
      Apr 2024
      View certificate certificate
    • Creating a Business Plan

      LinkedIn
      Apr 2024
      View certificate certificate
    • Human Resources: Understanding HR Systems Features and Benefits

      SHRM
      Apr 2024
      View certificate certificate
    • Human Resources: Using Matrix to Drive HR Strategy

      SHRM
      Apr 2024
      View certificate certificate
    • Sales Strategy: Building Relationships to Successfully Sell

      Project Management Institute
      Apr 2024
      View certificate certificate
    • Sales Negotiation

      LinkedIn
      Apr 2024
      View certificate certificate
    • Solution Sales

      LinkedIn
      Apr 2024
      View certificate certificate
    • Human Resources specialist

      American Institute of Professional Studies - AIPS
      Sept 2015
    • Selling into Industries: Retail and Consumer Products

      LinkedIn
      Apr 2024
      View certificate certificate
    • Work on Purpose

      Project Management Institute
      Apr 2024
      View certificate certificate