Osama Ahmed

Experience

• 

  The Xeptionalz

  Aug 2012 - Sept 2012

  Intern
• 

  Emkay Line

  Dec 2013 - now

  -Support the Trade Manager in managing trade operations and logistics activities.-Assist in negotiating contracts with clients, carriers, and vendors.-Coordinate with internal teams to ensure timely execution of shipments.-Monitor market trends and analyze trade data to identify opportunities.-Prepare reports and presentations for management review.-Handle inquiries from clients and resolve any issues or concerns.-Assist in developing and implementing strategies to optimize trade routes and reduce costs.-Collaborate with cross-functional teams to streamline processes and improve efficiency.-Track and evaluate key performance indicators (KPIs) such as shipment volume, on-time delivery, and profitability.-Stay updated on industry regulations and compliance requirements.-Monitoring all invoicing are shared with the client timely , including detention invoices, to maximize profit for all the import shipments.-Provide support and guidance to junior staff members as needed. Show less -Manage specific trade lanes, optimizing routes and ensuring smooth operations.-Conduct market analysis to identify trends, opportunities, and challenges.-Build and maintain strong relationships with clients and stakeholders.-Negotiate contracts with clients, carriers, and vendors.-Analyze shipping volumes and forecast demand for capacity planning.-Track and evaluate key performance indicators (KPIs) for performance monitoring.-Identify and mitigate potential risks in trade operations.-Ensure compliance with international trade regulations and standards.-Drive process optimization initiatives to enhance efficiency and reduce costs. Show less - Email marketing – list maintenance, segmentation, execution, monitoring, reporting.- Provide customers with quotations.- Ensures Customer satisfaction.- Identify new markets and business opportunities.- Followup of mails which were sent by Trade Manager .- Updating the rates quotation for customers in company software.- Updating the Loading/Destination ports charges for customers*- Making record of shipments agent wise. - Coordinating with Agents , Shippers , Consignees , Clearing Agents on daily basis Show less

  • Assistant Manager Trade & Customer Service

    Jan 2022 - now

  • Senior Trade Research Executive

    Mar 2016 - Jan 2022

  • Junior Trade Research Executive

    Aug 2014 - Mar 2016

  • Marketing/Sales Executive

    Dec 2013 - Jul 2014