Scott Tiner

Experience

• 

  Hebron Academy

  Jun 2000 - Sept 2002

  Director of Information Technology

  Researched, designed and implemented a teacher laptop program. Provided training forthe teachers in the use of the technology as a tool in the classroom. Responsible for thedesign and maintenance of the main computer lab on campus. Also responsible for allcomputers on campus including those in the Business, Admissions, Development andHead of School's office. Supervised computer lab and provided support to students andfaculty in lab. Deployed a wireless network for students in the various dormitories andwas responsible for support and maintenance of this network. Also responsible for 6servers and entire network infrastructure. Served as a member of the Headmaster'sAdvisory Council. Responsible for making sure that technology was in place andworking for special events, such as homecoming, board meetings, classes, etc. Served asa member of the Academic Technology Committee, whose charge is to integratetechnology into the classroom. Show less

• 

  Bates College

  Nov 2002 - Nov 2012

  Assistant Director for Digital Media, Classroom Technologies & Event Support

  Responsible for all audio/video systems in classrooms and presentation spaces at theCollege. Worked with vendors, contractors, designers and faculty to successfully planand manage the upgrade or installation of equipment in over 60 classrooms. Responsiblefor design and installation of several classroom and presentation spaces. Worked withsteering committee on the technology requirements of a new dining facility and residence hall.Manage 4 employees and 10 student employees. Oversaw change to standard interfacesand equipment for classroom technology. Responsible for ensuring successful support ofall campus events requiring A/V support. Responsible for support of all digital audio andvideo editing on campus. Introduced and administered the live streaming of all campus events and athletic contests.Serve on the Institutional Planning: Facilities Infrastructure and Technology Committee Show less

• 

  Bates College

  May 2016 - now

  Lead the Client Services department, responsible for a portfolio of computer support, application support, staff instruction, software licensing, budgeting, vendor management and classroom technologies. Manage an annual operating budget of $1.7 million and manage capital project budgets. Supervise nine employees, including two team leads and 24 student employees in a high profile, high demand environment. Noteworthy Accomplishments:• Led change to utilize ITSM processes to break down silos and create efficiencies.• Created IT governance structure to review software budget and make shared decisions for future expenses bases on both objective and subjective data. • Chair of the inaugural Information Security committee. Completed the first ever security risk analysis and identified several areas for immediate improvement. • Created vision for drastic operational changes in classroom and computing support, which resulted in drastic improvements in satisfaction amongst customers. • Worked steadily and successfully to increase diversity and representation in both student workforce and professional staff. Show less

  • Director Of Client Services

    Jun 2018 - now

  • Associate Director of Client Services

    Oct 2017 - Jan 2020

  • Assistant Director for Client Services

    May 2016 - Jan 2020