Sarah Bennett

Experience

• 

  The British School of Guangzhou

  Aug 2010 - Sept 2011

  Graduate Teaching Assistant

  Provided invaluable daily academic and emotional support to students, creating content that facilitated understanding and simplified complex topics.Instructed students in Mandarin and English, ensuring conversational proficiency.Diligently assessed, recorded, and reported on student work, informed by data-driven insights.Monitored student progression and outcomes through regular summative and formative assessments.Expertly managed and resourcefully adapted lessons to meet teacher requirements and enhance user experience. Show less

• 

  United Utilities

  Oct 2011 - Jul 2014

  User-Centric Programme Management: Effectively orchestrated and oversaw complex programmes related to customer operations and engagement, meticulously aligning content with user needs while streamlining intricate processes to ensure optimal user understanding.Comprehensive Scope Oversight: Demonstrated a profound grasp of project scope and reach, expertly overseeing seamless implementation with a keen eye on aligning content with user preferences and simplifying complex language.Data-Driven Reporting: Regularly reported on key performance indicators (KPIs) and provided project delivery updates to senior stakeholders, ensuring transparent communication across all organisational sectors. This facilitated high-level information sharing crucial for project success.Risk Management and Mitigation: Proactively identified and managed risks, employing data-driven decision-making to analyse potential effects of choices. Executed decisions based on insights, effectively minimising delays and ensuring the timely delivery of projects.Strategic Project Planning: Orchestrated the comprehensive planning and execution of all project components, consistently meeting deadlines and aligning content with user-centric principles, thus simplifying complex processes. Show less

  • Project Manager

    Mar 2013 - Jul 2014

  • Team Leader

    Oct 2011 - May 2013
• 

  St. Helens Council

  Sept 2015 - now

  Championed Collaborative Partnerships: Established and nurtured extensive collaborations with colleagues, students, parents, and external stakeholders, fostering synergistic alliances aimed at enriching education and promoting well-being. Furthermore, deputising in the absence of other leaders and line managers. • Worked with all teachers to improve instructional effectiveness and student behaviour.• Completed training, read current publications and attended conferences to stay up to date on changes in education.• Administered standardised tests and evaluated results to assess performance of students and teachers.• Updated required documentation according to government guidelines.• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.• Determined performance goals for departmental employees and provided feedback on methods for reaching milestones.• Decreased costs by negotiating with vendors and suppliers for better prices.• Managed personnel hiring, reviewing CVs, conducting interviews and selecting top-qualified candidates.• Worked with leadership to develop and implement action plans to protect company assets and profitability.• Collaborated with other managers to plan and direct organisational tasks.• Handled internal disputes and acted as main point of contact for staff queries. Show less • Became subject matter expert for content delivery by keeping up personal knowledge of current trends and technologies.• Self-managed design projects through entire lifecycles and collaborated with producers and project managers to meet timelines.• Submitted rough drafts to clients and management to gain feedback to improve designs.• Created content using digital adoption tools such as Google Classroom, Microsoft Teams and Adobe Captivate to remain current with developing technologies.• Conducted need assessments and made recommendations on new initiatives to improve customer experience.• Leveraged voice of client data to make recommendations on products, processes and training needs to deliver customer satisfaction in designs.• Raised expectations of quality and effectiveness on creative output with follow-up client interviews for client satisfaction.• Directed design and product streams to set clear expectations and directions, guaranteeing project completion by client deadline.• Utilised modern UK design principles and techniques to design, prototype and build products customers love and need.• Liaised and communicated with co-designers, product owners and engineers to avoid miscommunications on changes to design budget or timelines.• Facilitated discussions and workshops to provide well-informed updates to clients on concept developments, needs and risks. Show less • Prepared unit and lesson plans for courses of study, following curriculum guidelines and common core standards.• Differentiated instruction to customise lessons for student abilities and skill level.• Created lesson plans in accordance with national curriculum and school-wide curriculum standards.• Monitored progress through classwork, coursework and project marking to provide extra support for struggling students.• Established clear objectives for all lessons, units and projects to achieve universal success.• Designed presentations, visual aids and worksheets to enhance learning experience.• Planned and implemented lessons utilising variety of teaching strategies to meet diverse student needs. Show less

  • Lead Learning and Assessment

    Jan 2022 - now

  • Senior Learning Specialist

    Sept 2020 - Jan 2022

  • Learning Facilitator

    Sept 2015 - Sept 2020