Bahaa Khaled

Experience

• 

  Teleperformance Egypt

  Jul 2016 - Oct 2016

  Customer Service Agent

  • Responsibilities: Assist Western Union customers with their transactions and to secure the whole procedure until the transaction has successfully ended in a satisfying and fast way. Guarantee the money the sender is sending has been received by the receiver he wants to send money to by providing security questions to the receiver which the sender gets to choose on the creation of the transaction.• Skills gained from the experience included more communication skills and the ability to take extreme precaution whilst dealing with receiving customers to make sure he/she is the right person and not a scam for the safety of the transaction. Show less

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  TechZone Networking Services LLC

  Mar 2020 - Sept 2020

  Junior Game Developer

  Creating Small-Mid Sized Games as part of a Gamefication Initiative to aware users with cyber security related topics and Do's and Don'ts

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  Machinfy

  Jul 2022 - Sept 2022

  Data Science Intern

  Worked in a team of 4 on an NLP Text Similarity Project, Applied EDA, NLP PreprocessingTf-idf/Count Vectorizer followed by model deployment using Flask

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  Orion360 Digital Transformation

  Nov 2022 - Dec 2023

  Analytics Engineer
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  RSA Security

  Dec 2023 - now

  Business Operations Analyst