Jacques Human

Jacques Human

Jnr Network Technician

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location of Jacques HumanCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    ICT Operations Manager and Deputy Information Officer at Rolls-Royce Solutions Africa

  • Education

    • Torque IT

      2013 - 2018
      Certified Ethical Hacking; ITIL; Kepner-Tregoe; MSCE 2008, VMware, MSSQL; Veeam;
    • Elken Private Colledge

      1997 - 1999
      Diploma Information Systems MSCE, Novell, Hardware, Security, Network Design and Implementation, Clipper,
    • The University of Salford

      2017 - 2019
      M.Sc. Information Systems Management
  • Experience

    • Lan Consultants

      Feb 1994 - May 1996
      Jnr Network Technician
    • Intel Corporation

      Jan 1996 - Dec 1999
      Field Service Engineer
    • Wizard Financial Services

      Jan 2000 - Mar 2003
      Group IT Manager
    • Loanlink Financial Services

      Apr 2003 - Mar 2006
      Group IT Manager
    • 7thSphere

      Apr 2006 - now
      Business Information Specialist
    • Rolls-Royce Solutions Africa (Pty) Ltd

      Mar 2012 - now

      Provide technological guidance within an organization.Supervise information system and communications network.Develop and implement a customer service platform to serve the organization in every aspect.Design, establish, and maintain a network infrastructure for local and wide area connectivity and remote access.Consult with administration, department managers, and manufacturing representatives to exchange information, present new approaches, and to discuss equipment/system changes.Participate in vendor contract negotiations for all new computer equipment and software purchased for the corporation.Create a cost-benefit analysis as well as supporting a detailed definition of data requirements and departmental workflows.Oversee Internet and computer operations.Manages the day-to-day operations of the information technology department including directing staff, who support administrative computing, networking, user services, telecommunications and other information technology functions.Assess and anticipate technology projects and recommend appropriate action and resources.Establish and direct the strategic and tactical goals, policies, and procedures for the information technology department.Propose hardware/software solutions to accomplish the company's business objectives.Identify user needs and resolve problems. Show less

      • Deputy Information Officer

        Jul 2020 - now
      • ICT Manager

        Mar 2012 - now
    • MTU Africa, a Rolls-Royce Power Systems Company

      Apr 2017 - now
      IT Operations Manager

      Provide technological guidance within the organization.Supervise information system and communications network.Develop and implement a customer service platform to serve the organization in every aspect.Design, establish, and maintain a network infrastructure for local and wide area connectivity and remote access.Consult with country managers, administration, department managers, and manufacturing representatives to exchange information, present new approaches, and to discuss equipment/system changes.Participate in vendor contract negotiations for all new computer equipment and software purchased for the corporation.Create a cost-benefit analysis as well as supporting a detailed definition of data requirements and departmental workflows.Oversee Internet and computer operations.Manages the day-to-day operations of the information technology department including directing staff, who support administrative computing, networking, user services, telecommunications and other information technology functions.Assess and anticipate technology projects and recommend appropriate action and resources.Establish and direct the strategic and tactical goals, policies, and procedures for the information technology department.Propose hardware/software solutions to accomplish the company's business objectives.Identify user needs and resolve problems. Show less

  • Licenses & Certifications

    • ISO 27001:2022-Compliant Cybersecurity: Getting Started

      LinkedIn
      Apr 2025
      View certificate certificate
    • Kepner-Tregoe

      ITpreneurs
      Jun 2016
    • ITIL® v3 Expert

      APMG-International
      Sept 2015
    • ISO 27001:2022-Compliant Cybersecurity: The Annex A Controls

      LinkedIn
      May 2025
      View certificate certificate
    • Kali Linux Essential Training

      LinkedIn
      May 2025
      View certificate certificate
    • Ethical Hacking: Vulnerability Analysis

      LinkedIn
      Apr 2025
      View certificate certificate
    • MCSE

      Microsoft
      Jan 1995
    • Learning Cyber Incident Response and Digital Forensics

      LinkedIn
      May 2025
      View certificate certificate
    • CompTIA Security+ (SY0-701) Cert Prep

      LinkedIn
      May 2025
      View certificate certificate